Jump to content


Tools Problem


5 replies to this topic

#1 OFFLINE   Rev_Jim

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 18 June 2006 - 07:31 PM

I'm using Windows XP SP2, and just downloaded the newest update. Every time I hit the Tools button, the program crashes and closes. Everything else seems to be working fine, but I'd like to have the functionality of Tools.

Any suggestions welcome!

#2 OFFLINE   Lizidian

    Member

  • Members
  • PipPip
  • 20 posts
  • Location:New York City, Manhattan

Posted 18 June 2006 - 09:03 PM

Try deleteing and redownloading/reinstalling.

#3 OFFLINE   krit86lr

    Power Member

  • Members
  • PipPipPipPip
  • 1,958 posts
  • Gender:Female
  • Location:Missouri, USA

Posted 19 June 2006 - 08:12 AM

Welcome Rev Jim :)

Often this occurs because you need to update your Visual Basic runtimes. You can read more about it here. Download and install VB6, then post back and let us know if you are still having any problems.

Good Luck!
K

#4 OFFLINE   Andavari

    Captain Spectacular

  • Moderators
  • 13,324 posts
  • Gender:Male
  • Location:Shadow Moses

Posted 19 June 2006 - 02:06 PM

After you install VB6 make sure you restart Windows, even if the installer doesn't tell you to do so!
Complexity of incoherent design.

#5 OFFLINE   krit86lr

    Power Member

  • Members
  • PipPipPipPip
  • 1,958 posts
  • Gender:Female
  • Location:Missouri, USA

Posted 19 June 2006 - 03:38 PM

View PostAndavari, on Jun 19 2006, 09:06 AM, said:

After you install VB6 make sure you restart Windows, even if the installer doesn't tell you to do so!
Yep! Thanks Andavari. ;)

#6 OFFLINE   Rev_Jim

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 21 June 2006 - 02:41 AM

View Postkrit86lr, on Jun 19 2006, 11:38 AM, said:

Yep! Thanks Andavari. ;)


I did everything suggesting, the problem still exists. Whenever I click on Tools, the program crashes.