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Hijackthis newb. Help with my log


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#1 OFFLINE   Lizidian

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Posted 15 June 2006 - 07:11 AM

Logfile of HijackThis v1.99.1
Scan saved at 2:59:28 AM, on 6/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = fw4:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CDLPObj Object - {BE2ED590-CA49-46B5-8CCE-244FB2E0D1AA} - C:\WINDOWS\DLP.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGANT~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - Global Startup: Microsoft Firewall Client Management.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1112972043517
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137204577781
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {C4D6755D-2123-4EEF-BAA0-94B22F1C2271} (IAHSOCX.HOSTILESPACE) - https://www.hostiles...AHSOCX20019.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wc.trevornet.org
O17 - HKLM\Software\..\Telephony: DomainName = wc.trevornet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wc.trevornet.org
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apache - Unknown owner - C:\Program Files\Apache Group\Apache\Apache.exe" --ntservice (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NTLOAD - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntsrv.exe (file missing)
O23 - Service: NTSVCMGR - Unknown owner - C:\WINDOWS\SYSTEM\DRIVER\ntsrv.exe (file missing)
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe



Thanks in advance

#2 OFFLINE   AndyManchesta

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Posted 15 June 2006 - 07:24 PM

Hi Lizidian, Welcome to the forum :)

There's a couple of problems showing there which we can fix then its best to run some scans to make sure there isnt more malware on your system.

First please disable Ad-Aware's AdWatch, as it may interfere with the removal of some entries.

To disable AdWatch:

Open AdAware SE.
Go to AdWatch User Interface.
Go to Tools and Preferences.
At the bottom of the screen you will see 2 options Active and Automatic.

Active: This will turn Ad-Watch On\Off without closing it.
Automatic: Suspicious activity will be blocked automatically.

Uncheck both options. You can enable these again after running the scans below.

Next please put HijackThis.exe in a folder as it creates backups when items are fixed and its best to keep the backups with the program, Right click an empty space on your dekstop and choose New then Folder , Name It HijackThis then left click the HijackThis.exe file and drag it over the new folder, release the mouse button and it will go into the folder.

Goto Start Menu > Run > type

cmd

Press OK then type (or copy and paste) these commands onto the cmd screen pressing Enter after each line:

sc delete NTLOAD
Press Enter
sc delete NTSVCMGR
Press Enter
exit
Press Enter

Run Hijack This and choose Do A System Scan then place a check next to these entries

O2 - BHO: CDLPObj Object - {BE2ED590-CA49-46B5-8CCE-244FB2E0D1AA} - C:\WINDOWS\DLP.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)

Close all open browser and other windows except for Hijack This and press the Fix Checked button


Next download Ewido Anti-Malware from HERE
  • When installing, under "Additional Options" uncheck "Install background guard"
  • From the main ewido screen, click on update in the left menu, then click the Start update button.
  • After the update finishes (the status bar at the bottom will display "Update successful"),
  • Click on the Scanner button in the left menu, then click Complete System Scan.
If ewido finds anything, it will pop up a notification. You can select Remove and check the boxes Perform action with all infections and Create encrypted backup before clicking on OK.
When the scan finishes, click on Save Report. This will create a text file that you can save to the desktop and post back

Finally run Panda Activescan from Here.

Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan
(Note: It may take a couple of minutes)
- When the download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location so you can post it back.

Please post back the Ewido and Pandascan reports along with a new HijackThis log

Thanks

Andy

#3 OFFLINE   Lizidian

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Posted 15 June 2006 - 10:35 PM

Thanks so much Andy your really helpful one problem is my main computer is my laptop which the scan came from and it's hard pressed for space only 60 Gigs... and I've used almost all virtual space lol... So what do you recommend If I have only a bit of room left for this security programs.. Install them run then get rid of them?

#4 OFFLINE   AndyManchesta

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Posted 15 June 2006 - 10:49 PM

Yes thats fine, Its best to use them to be sure the system is clean, Ewido will install and can be removed after it cleans the system and generates a report if you want, Pandascan is a online scanner so it will only install a very small amount of files to allow it to run and again it can be removed after the scan using the Add/Remove screen entry if you wish.

Andy

#5 OFFLINE   Lizidian

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Posted 16 June 2006 - 12:00 AM

OK. I did the panda scan and well there seemed to be a problem and it just continually scanned. It would get to 100% then it would start again each time taking significantly longer... So after about 4 scans and seeing it copy things I stopped it since my computer was getting significantly slower lol. Anyway here is the malware report.

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:59:49 PM, 6/15/2006
+ Report-Checksum: E7BE735B

+ Scan result:

HKU\S-1-5-21-2035045518-578173479-1300965350-500\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BE2ED590-CA49-46B5-8CCE-244FB2E0D1AA} -> Adware.WebDir : Cleaned with backup
C:\Documents and Settings\Administrator\Desktop\HijackThis\backups\backup-20060615-182913-740.dll -> Adware.Webdir : Cleaned with backup
C:\Documents and Settings\Administrator.TPETENZID410\Cookies\eelaine@com[2].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\eelaine@com[2].txt -> TrackingCookie.Com : Cleaned with backup
C:\RECYCLER\S-1-5-21-235550627-750285632-495535119-1019\Dc1\Cookies\eelaine@com[2].txt -> TrackingCookie.Com : Cleaned with backup
C:\RECYCLER\S-1-5-21-235550627-750285632-495535119-1019\Dc3\Cookies\eelaine@com[2].txt -> TrackingCookie.Com : Cleaned with backup
C:\WINDOWS\system\DRIVER\ntauth.dll -> Backdoor.Zapchast : Cleaned with backup
C:\WINDOWS\system32\dllcache\win32\psshutdown.exe -> Not-A-Virus.HackTool.Win32.Brumer.e : Cleaned with backup


::Report End


And here is the new Hijackthis Report.



Logfile of HijackThis v1.99.1
Scan saved at 8:00:53 PM, on 6/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriverT.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Ewido\ewidoctrl.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = fw4:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGANT~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - Global Startup: Microsoft Firewall Client Management.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1112972043517
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137204577781
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {C4D6755D-2123-4EEF-BAA0-94B22F1C2271} (IAHSOCX.HOSTILESPACE) - https://www.hostiles...AHSOCX20019.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wc.trevornet.org
O17 - HKLM\Software\..\Telephony: DomainName = wc.trevornet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wc.trevornet.org
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apache - Unknown owner - C:\Program Files\Apache Group\Apache\Apache.exe" --ntservice (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\Ewido\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe


Thanks again

-Lizidian

#6 OFFLINE   Lizidian

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Posted 16 June 2006 - 12:01 AM

OK. I did the panda scan and well there seemed to be a problem and it just continually scanned. It would get to 100% then it would start again each time taking significantly longer... So after about 4 scans and seeing it copy things I stopped it since my computer was getting significantly slower lol. Anyway here is the malware report.

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:59:49 PM, 6/15/2006
+ Report-Checksum: E7BE735B

+ Scan result:

HKU\S-1-5-21-2035045518-578173479-1300965350-500\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BE2ED590-CA49-46B5-8CCE-244FB2E0D1AA} -> Adware.WebDir : Cleaned with backup
C:\Documents and Settings\Administrator\Desktop\HijackThis\backups\backup-20060615-182913-740.dll -> Adware.Webdir : Cleaned with backup
C:\Documents and Settings\Administrator.TPETENZID410\Cookies\eelaine@com[2].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Default User\Cookies\eelaine@com[2].txt -> TrackingCookie.Com : Cleaned with backup
C:\RECYCLER\S-1-5-21-235550627-750285632-495535119-1019\Dc1\Cookies\eelaine@com[2].txt -> TrackingCookie.Com : Cleaned with backup
C:\RECYCLER\S-1-5-21-235550627-750285632-495535119-1019\Dc3\Cookies\eelaine@com[2].txt -> TrackingCookie.Com : Cleaned with backup
C:\WINDOWS\system\DRIVER\ntauth.dll -> Backdoor.Zapchast : Cleaned with backup
C:\WINDOWS\system32\dllcache\win32\psshutdown.exe -> Not-A-Virus.HackTool.Win32.Brumer.e : Cleaned with backup


::Report End


And here is the new Hijackthis Report.



Logfile of HijackThis v1.99.1
Scan saved at 8:00:53 PM, on 6/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriverT.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Ewido\ewidoctrl.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = fw4:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGANT~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - Global Startup: Microsoft Firewall Client Management.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1112972043517
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137204577781
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {C4D6755D-2123-4EEF-BAA0-94B22F1C2271} (IAHSOCX.HOSTILESPACE) - https://www.hostiles...AHSOCX20019.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wc.trevornet.org
O17 - HKLM\Software\..\Telephony: DomainName = wc.trevornet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wc.trevornet.org
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apache - Unknown owner - C:\Program Files\Apache Group\Apache\Apache.exe" --ntservice (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\Ewido\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe


Thanks again

-Lizidian

#7 OFFLINE   AndyManchesta

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Posted 16 June 2006 - 12:55 AM

Hi Lizidian,

Im not sure whats happening with Pandascan so lets forget that and run a different online scanner, Ewido has removed a backdoor infection so its best to keep scanning for now so we can be sure the machine is clean, I will try to only suggest small programs or online scans if the space on your machine is a problem :)

Download Blacklight beta HERE and save it to your desktop.
Run the program, accept statement > click next then scan
When its finished scanning exit the program and post back the log if it detects hidden files, The log is called 'fsbl-<date/time>.log' which will save to the same location as the blbeta.exe file.

Then run Kaspersky WebScanner
  • Please go HERE and click Kaspersky Online Scanner
  • Read and Accept the Agreement
  • You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • If you see a Windows dialog asking if you want to install this software, click the Install button.
  • The program will launch and then begin downloading the latest definition files,
  • When the "Update progress" line changes to "Ready" and the "NEXT ->" button becomes available, please click on it.
  • Click on the Scan Settings button, and in the next window select the Extended database, and click Ok.
  • Under "Please select a target to scan:", click My Computer to start the scan.
  • When the scan is finished, click the "Save as Text" button, and save the file as kavscan.txt to your Desktop, close the Kaspersky On-line Scanner window.
Please post that text file back and the blacklight log if it finds any hidden files, let us know if you are still noticing any problems on the system.

Cheers

Andy

#8 OFFLINE   Lizidian

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Posted 16 June 2006 - 04:22 AM

Blacklight found absolutly nothing :) which makes me happy about my computer's state for once lol

and that antivirus by kapersky made my computer's screen go black and then crash... lol So I think I'll stay away from online scanners as they seem to conflict with my computer haha

I guess this means my computer is pretty clean :) Thanks again for all your help

-Lizidian

#9 OFFLINE   AndyManchesta

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Posted 16 June 2006 - 04:36 PM

Hi Lizidian

Blacklight looks for hidden (rootkit) files so even if that shows clear it still could mean that there is infections on your system, it just shows that they are probably not hidden using rootkits, Ad-Aware's Ad-Watch could be causing problems with the online scans, I had a log at SpywareInfo where Ad-Aware had to be fully uninstalled before it would allow the online scans to run as it would keep crashing when the user clicked the scan button for Kaspersky & Pandascan, you could try disabling the Ad-Watch protection and see if that helps but as disabling it will not remove the hooks Ad-Aware has in place it may not solve the problem until its fully removed. Its up to you if you want to try that then re-install it after the scans are run.

Let us know if you have any more problems

All The best

Andy

#10 OFFLINE   Lizidian

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Posted 16 June 2006 - 05:19 PM

Alright I sent you a PM with my last couple of request, you've been an excellence resource :)

Thanks so much

-Lizidian

#11 OFFLINE   DJpailo

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Posted 16 June 2006 - 05:33 PM

O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe

Could be a virus

http://www.auditmypc...ess/basfipm.asp

#12 OFFLINE   Lizidian

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Posted 16 June 2006 - 06:47 PM

Can anyone verify this? Andy what do you think?

#13 OFFLINE   AndyManchesta

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Posted 16 June 2006 - 07:17 PM

DJpailo

Please do not scare people :)


Lizidian, the file is related to Broadcom,

http://castlecops.com/o23list-429.html

If your concerned about the Broadcom file have it scanned at VirusTotal or Jotti's.


I suspect the problem with the online scans is Ad-Watch related but you will have to uninstall that and reboot to see if it is, you can read the log I had a similar problem with on the SpywareInfo forum here

http://forums.spywar...showtopic=75365

Andy

#14 OFFLINE   Eldmannen

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Posted 16 June 2006 - 07:44 PM

You have TuneUp Utilities 2006 which is identified as a Norton/Symantec product!

Norton/Symantec crapware warning! beep! beep! beep!



#15 OFFLINE   Lizidian

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Posted 17 June 2006 - 05:27 AM

Actually my brother bought it for me, it's an extremly good program for cleaning up your computer :) It's increased my boot up time by 8 seconds! not bad for just a program.

#16 OFFLINE   Eldmannen

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Posted 17 June 2006 - 12:38 PM

I would not install it even if I got payed todo so.

Norton/Symantec software have a reputation of sucking bad.
They have huge bloated interface with skins and eat resources (CPU & RAM).
And for some reason it seems uninstalling them is harder than getting rid of spyware. Maybe they dont want you to uninstall it?



#17 OFFLINE   TonyKlein

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Posted 17 June 2006 - 12:51 PM

View PostEldmannen, on Jun 16 2006, 09:44 PM, said:

You have TuneUp Utilities 2006 which is identified as a Norton/Symantec product!

Sooo, where exactly did you see TuneUp Utilities 2006 identified as a Norton/Symantec product?

http://www.tune-up.com/

Quote

TuneUp Software GmbH is located in Darmstadt, a city close to Frankfurt, Germany. The company was founded in 1997 by two young entrepreneurs and has now become one of the top utility producers in the German speaking area of Europe.


#18 OFFLINE   Lizidian

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Posted 18 June 2006 - 06:54 PM

Yeah I noticed that myself when I went into the about section of the program, they have no affiliation with symantec in anyway... Good job with your reaserch though lol

Sorry for the double post, but this is another question for andy or anyone else who can decihper hijackthis logs... If I find instances of programs in it that don't exists anymore (i.e. O23 - Service: Apache - Unknown owner - C:\Program Files\Apache Group\Apache\Apache.exe" --ntservice (file missing)) Would it be alright to delete those?

#19 OFFLINE   AndyManchesta

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Posted 18 June 2006 - 07:19 PM

Hi Lizidian

There is a small bug in HijackThis regarding (file missing) entries , it should only be removed if its a 02 or 03 entry, its common for it to show (file missing) on Services if the entry has -service or /service in the command so in this case it would probably mean the file is not missing. Its the same for 09 entries, there is many area's of the registry that can reference a file so it can miss some of them and show its missing when it does exist, another good example is the 018 - Protocol: msgrapp.dll (file missing) as the file does exist.

Maybe Merijn will work on that in the next release of HijackThis but generally if it isnt a 02 or 03 it can be ignored.

You may want to read Tony Klein's excellent advise on how to prevent malware and explain how you got infected which can be found Here

Andy