4 replies to this topic

[nobu_us]

Hi,

I am a new CCleaner (ver. 4.01.4093) for windows7 user.
I have a question about the CCleaner > Tools > Startup > [Firefox] tab.
I see lots of plugins list in the screen and I want to delete some of them, especially old version plugins, but I cannot delete them by the right side of the screen Delete button.  The Delete button is always gray color and it seems to be unactive.
What is the problem and would you tell me how to delete unnecessary plugins in the list through the CCleaner?

Thank you for reading!
/Nobu/

[Winapp2.ini]

I'm going to be honest, I have no clue how to remove plugins at all, not even just with CCleaner. It doesn't appear to be an option in Firefox either (24.0a2)

If you want to delete them, try opening the path CCleaner lists and deleting the relevant .dll file.

[Andavari]

Firefox only allows you to disable or enable them. You can get at them by typing this in the address/URL bar:

about:plugins

Note it also works with Chromium browsers too.

[Winapp2.ini]

You can change the activation preference in about:addons under the plugins header

[Alan_B]

What are these "lots" of plugins ?
Are you including in that number the less invasive Extensions ?

Do you have full administrator privileges ?
What is your Operating System.
Is UAC or any malware or registry protection obstructing CCleaner ?

I have 64 bit Windows 7 Ultimate and UAC is fully disabled.
My browser has only one plugin, Adobe Flash, and a dozen extensions.

CCleaner / Tools / Uninstall lists none of the extensions,
it only lists Adobe Flash and many non-browser applications.
When I select any item in the list, including Adobe Flash, I see on the far right three options
Run Uninstaller, Rename Entry, Delete Entry,
ALL THREE options are fully active for every item, including Adobe.

You and I may have totally different ideas upon the purpose of "Delete".
I understand that "Delete Entry" simply hides the item from view, and does not remove or even disturb the functioning of the designated item
Your instead probably need "Run Uninstaller"

I would guess that if "Run Uninstaller" is greyed out for absolutely everything that is installed,
then to protect you from yourself.Windows has severely restricted your capabilities.
If it is only greyed out for some things, then perhaps those things have invoked extra protection for themselves,
and you may need to contact the individual suppliers of those things to find out how to remove them.

The first thing to do is to DISABLE the plugins via the Firefox menus Tools / Addons.
That might remove the first level of defence that obstructs Deletion.

The next stage may be to visit Softpedia, which I believe is a good place to download a removal tool to purge the Adobe Flash Plugins.
You could alternatively visit Adobe themselves, but the last time I did that they refused to allow me the tool,
instead all they provided was their own special down-loader to do everything that they determined was good for me - no thank you.

If you have other plugins they may be hooked into the operating system like Adobe Flash,
and every plugin is likely to be hooked in a different way and each may need its own specific removal tools and techniques.