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Speccy crashes right after launch


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#1 OFFLINE   zuhloobie

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Posted 16 August 2012 - 03:27 AM

I just downloaded Speccy from Piriform. I installed it and ran it, but it crashes a few seconds after analyzing and I get a crash report. Same thing happens every time. The weird part is that behind the crash report, the application looks like it's running and has analyzed the system. There is a spinning circle by the version number though and once the crash report times out - the whole thing closes.

It is version 1.17.340 and I'm running Windows 7 Pro 64-bit SP1

Ideas?

Thanks!

#2 OFFLINE   Nergal

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Posted 16 August 2012 - 03:16 PM

Please run in command-line
 
"C:\program files\Speccy\Speccy64.exe" /debug
The " marks are important replace c:\program files\speccy with the location of your speccy program

When the crash occurs you can find a .log file and a dmp file in the speccy folder.  Attach the log to this thread (rename it .txt if it won't attach) and hold on to the dmp incase the developers need it.
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#3 OFFLINE   zuhloobie

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Posted 22 August 2012 - 01:51 PM

I did what you said and all it did was open a dialog window with several options to analyze. I put a check mark for CPU and the program started...and it worked. However, if I start up the program outside of the cmd...it crashes. It did not generate a log or a new dmp file.

#4 OFFLINE   Nergal

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Posted 22 August 2012 - 02:00 PM

you need to figure out which of the checkbox items is causing the crash, you will have to run debug and check each thing one at a time til you achieve the crash
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#5 OFFLINE   Kam

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Posted 29 November 2012 - 09:07 PM

View Postzuhloobie, on 16 August 2012 - 03:27 AM, said:

I just downloaded Speccy from Piriform. I installed it and ran it, but it crashes a few seconds after analyzing and I get a crash report. Same thing happens every time. The weird part is that behind the crash report, the application looks like it's running and has analyzed the system. There is a spinning circle by the version number though and once the crash report times out - the whole thing closes.


I've exactly the same problem CONSTANSTLY in my WinXP, SP3, 32-bit PC. This is my first installation (free V1.19.411) . I think I'll stick with my stable Topala SIW program for now.

#6 OFFLINE   Winapp2.ini

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Posted 29 November 2012 - 09:33 PM

I actually have this problem occasionally too. Reopening it works just fine though.