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Photo files are thumbnails?


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#1 OFFLINE   tclilbit72

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Posted 22 July 2012 - 08:33 PM

Hello,
I am new to Recuva. I am using the professional version to recover photo (.jpg) files from a portable hard drive that were accidentally written over. When I look at the photos that have been recovered, they appear to be thumbnails and are small in size. Any suggestions?

#2 OFFLINE   hazelnut

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Posted 22 July 2012 - 11:53 PM

As you have paid for Recuva this entitles you to priority  tech support for Recuva issues from Piriform as opposed to us volunteer helpers here on the forum.

Have you contacted them?
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs