Jump to content

Return to Piriform.com

Can't launch Speccy since 1.12


  • Please log in to reply
9 replies to this topic

#1 OFFLINE   lauhangwoo

lauhangwoo

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 12 July 2012 - 02:40 AM

Cos Speccy stucks at CPU detection with full CPU load.
Please see the attached file for more information.

Additional note:

I need to set "Sensor=0" to launch CPU-Z on my PC.
http://www.cpuid.com.../cpu-z.html#faq

HWiNFO64 just works fine.
http://www.hwinfo.com/download64.html

Attached Files



#2 OFFLINE   Nergal

Nergal

    Volunteer CCleaner Demon/Post Meddler

  • Moderators
  • 5,285 posts
  • Gender:Male
  • Location:Get off my Lawn, y'darn kids!
  • Interests:being grumpier
    Laughing
    Crying
    Sleep comes Later though.

Posted 12 July 2012 - 10:51 AM

please try 1.17 and see if you have better luck.
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#3 OFFLINE   lauhangwoo

lauhangwoo

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 12 July 2012 - 11:57 AM

I've tried every 1.12 to 1.17 version, but still have no luck.
At least 1.11 works fine, so looks like something happend with 1.12.

#4 OFFLINE   Nergal

Nergal

    Volunteer CCleaner Demon/Post Meddler

  • Moderators
  • 5,285 posts
  • Gender:Male
  • Location:Get off my Lawn, y'darn kids!
  • Interests:being grumpier
    Laughing
    Crying
    Sleep comes Later though.

Posted 12 July 2012 - 05:35 PM

Please run Speccy 1.17 in debug mode and post your log to this thread
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#5 OFFLINE   lauhangwoo

lauhangwoo

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 12 July 2012 - 06:51 PM

Ah thanks, I wasn't aware of debug mode.
I filled checkboxes and waited for few minutes, but it's just 10 lines of log file.
Here it is.

Attached Files

  • Attached File  log.zip   587bytes   2 downloads


#6 OFFLINE   Nergal

Nergal

    Volunteer CCleaner Demon/Post Meddler

  • Moderators
  • 5,285 posts
  • Gender:Male
  • Location:Get off my Lawn, y'darn kids!
  • Interests:being grumpier
    Laughing
    Crying
    Sleep comes Later though.

Posted 12 July 2012 - 07:20 PM

Thanks the developers will probably look at it, and see if they can figure anything out (feel free to run one in the working version too, probably wouldn't hurt for comparison and what-have-you)

EDIT:
Interesting the asian characters in your log are detected by Google Translate as Chinese, but couldn't figure out all the characters; I then switch it to japanese and got

Quote

The specified file is not found

Do you run a different language on your PC or is it in english?

I also found many odd words in your MyPC file

EXAMPLE

Quote

2012/05/08 Microsoft .NET Framework 4 —pƒZƒLƒ…ƒŠƒeƒBXVƒvƒƒOƒ‰ƒ€Ax64-based Systems —p‚Ì Windows XPAWindows Server 2003AWindows VistaAWindows 7AWindows Server 2008AWindows Server 2008 R2 Œü‚¯ (KB2656405)

EDIT2:
I searched for NewTreeNetwork.cpp and the only result found by search engine led back to our very own forum
http://forum.pirifor...ndpost&p=211423
do you have network connectivity on your PC?
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#7 OFFLINE   lauhangwoo

lauhangwoo

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 12 July 2012 - 09:20 PM

It looks like Speccy relies on CPUID library, and my PC can't run CPU-Z properly, so most likely that is the case.

View PostNergal, on 12 July 2012 - 07:20 PM, said:

feel free to run one in the working version too, probably wouldn't hurt for comparison and what-have-you

I've found my PC can run Speccy 1.11, but not in debug mode.
It crashes immediately after I click OK, so I couldn't get any meaningful log file.

edit:
It's not BSOD. Speccy 1.11 crashes after I click OK.

Nergal said:

Do you run a different language on your PC or is it in english?

Yes, I'm using Japanese version of Windows.

Nergal said:

do you have network connectivity on your PC?

Yes, my PC has WiFi connection.

#8 OFFLINE   Nergal

Nergal

    Volunteer CCleaner Demon/Post Meddler

  • Moderators
  • 5,285 posts
  • Gender:Male
  • Location:Get off my Lawn, y'darn kids!
  • Interests:being grumpier
    Laughing
    Crying
    Sleep comes Later though.

Posted 13 July 2012 - 12:01 PM

remember non meaningful logs may still be useful to developers, and speccy should have also created a dmp file on the crash which the devs may be interested in.  Do you know the reason your PC has issues with CPUID?
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#9 OFFLINE   lauhangwoo

lauhangwoo

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 13 July 2012 - 11:55 PM

View PostNergal, on 13 July 2012 - 12:01 PM, said:

remember non meaningful logs may still be useful to developers,

The log file only has a singe line.

[INFO ] CPU SDK at: C:\Users\*****\AppData\Local\Temp  speccycpuid.dll

Nergal said:

and speccy should have also created a dmp file on the crash which the devs may be interested in.

There is, but the debug mode problem itself is unique to 1.11 so...

Nergal said:

Do you know the reason your PC has issues with CPUID?

No idea.
Everything I know is CPU-Z & HWMonitor by CPUID having the same problem on my PC, and I need to set "Sensor=0" to launch CPU-Z.

Sensor - Set to OFF (or 0) disables sensor chip detection and voltages measurement.

According to this page.

#10 OFFLINE   Nergal

Nergal

    Volunteer CCleaner Demon/Post Meddler

  • Moderators
  • 5,285 posts
  • Gender:Male
  • Location:Get off my Lawn, y'darn kids!
  • Interests:being grumpier
    Laughing
    Crying
    Sleep comes Later though.

Posted 16 July 2012 - 12:11 PM

cool, this information should help the developers out.  I think you're right, and we'll leave the dump as it's for the olderversion and is proably needed for this issue.
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation