13 replies to this topic

[ausername_ccleaner]

I had went back to ccleaner 2.18 as 2.19 kept doing something to thunderbird, where everytime thunderbird starts, the message pane would reappear on thunderbird. Deleting localstore.rdf in thunderbird profile worked, but right when running ccleaner 3.19 again, the message pane is back.

Guys, ccleaner is {messing} up applications, which ain't good.

I had my thunderbird profile backed up numerous, if it wasn't I'd be one pisssed off person.

Better fix this, and I bet real soon, this thread is gonna pile up with the same problem. Give it a week.

Stop ccleaner from corrupting localstore.rdf in thunderbird.

Edited by Nergal, 30 May 2012 - 11:43 AM.
post censored for the kiddies

[Alan_B]

To qualify as a bug report this needs to be reproducible by others.

A complaint about a thunderbird with no version number/identity,
and working under an unspecified Operating System with no known Service Packs,
does not qualify.

[Winapp2.ini]

I wasn't able to reproduce this behavior with Windows 7 Professional x64 SP1 and Thunderbird 14.0a2 (2012-05-28) / CCleaner v3.19.1721

[Drifus Dreskeke]

Same problem here with Ccleaner 3.19.
No problem with 3.18

Windows 7 x64 SP1
Thunderbird 12.0.1

Profile not on default place

Extensions:

• Change quote and reply format 0.7.4.2
  
• CompactHeader 2.0.5
  
• Correct Identity 1.3.3
  
• DOM Inspector 2.0.11
  
• EditHtml 0.2.3.4
  
• ExternalTemplateLoader 0.3.4.4
  
• ImportExportTools 2.7.1.1
  
• Lightning 1.4
  
• MoreFunctionsForAddressBook 0.6.7.2
  
• Provider for Google Calendar 0.13
  
• SmoothWheel (AMO) 0.45.6.20100202.1
  
• Verificador Ortográfico para Português do Brasil 1.8
  
• ViewAbout 2.0.1
  
• Xpunge 0.4.3

Plugins:
None

Appearance:
Default theme with custom userChrome.css

Ccleaner Thunderbird Options enabled:

• Internet Cache
  
• Internet History
  
• Cookies
  
• Session
  
• Compact Databases

Steps to reproduce this issue:
Without run Ccleaner after close Thunderbird (TB):

• open TB
  
• disable "Message Pane" or toggle off the "Quick Filter Bar"
  
• close TB
  
• open TB

Actual Results:
The Thunderbird opens with message pane or quick filter bar OFF/disable.

Expected Results:
The Thunderbird opens with the previous state maintained. In this case, message pane or quick filter bar OFF/disable.
________________


Running Ccleaner after close Thunderbird:

• open TB
  
• disable "Message Pane" or toggle off the "Quick Filter Bar"
  
• close TB
  
• run Ccleaner 3.19
  
• open TB

Actual Results:
The Thunderbird opens with message pane ON and/or quick filter bar ON.

Expected Results:
The Thunderbird opens with the previous state maintained. In this case, message pane or quick filter bar OFF/disable.

[Drifus Dreskeke]

Right after I wrote the above post, I decided to enable/disable options for Thunderbird in Ccleaner.

This issue only occurs when the cleaning option "Session" in Ccleaner - Thunderbird options is enabled.

[hazelnut]

Thanks for you detailed info Drifus, I'm sure the devs will appreciate it

[gkowalik]

We'll look into this.

[Drifus Dreskeke]

hazelnut, on 29 May 2012 - 12:35 AM, said:

Thanks for you detailed info Drifus, I'm sure the devs will appreciate it

gkowalik, on 29 May 2012 - 02:45 AM, said:

We'll look into this.

You're welcome. Thank you.

[jmaloney]

I can't be as thorough as Drifus, but I can confirm the problem. I installed CCleaner 3.19.1721 (64-bit) tonight, ran it, opened Thunderbird, and saw a message pane had been added to my layout. I also noticed the quick filter bar had been added. I removed the quick filter bar and message pane, closed Thunderbird, ran CCleaner, opened Thunderbird, and saw the message pane and quick filter bar had been added again. I removed them and closed Thunderbird.

I looked at CCleaner's Thunderbird settings and guessed that session might be the culprit. I unchecked session, ran CCleaner, opened Thunderbird, and the message pane and the quick filter bar were not there, which was the way I had set them. Session appears to be what adds the message pane and quick filter bar.

CCleaner Thunderbird options checked when problem occurs
Internet Cache
Internet History
Cookies
Download History
Session

Windows 7 Professional SP1 64-bit
Thunderbird 12.0.1

Jon

[ausername_ccleaner]

Really? A new release and still showing the same bug...

CCleaner screwed up thunderbird again, thankfully I had profile backup as I had a slight feeling it was still there.

mm, back to Ccleaner 3.18.1707. I just might switch to kcleaner if it does not produce any results as ccleaner does.

Been using ccleaner as long as it's been out. Just gonna lose a long time user.

[nodles]

jmaloney, on 30 May 2012 - 12:37 AM, said:

Session appears to be what adds the message pane and quick filter bar.

You can untick "Session" under Applications/Thunderbird, it cleans "session.json" and resets the message panel (in the bottom).
If you want to clean it and don't want the panel, you can just click F8 in Thunderbird which hides it.
IMO this ain't a bug.

[seth]

have the same problem with mine :  CCleaner 3.21.1767

So what is the Sessions option?

Oh- unchecking Sessions does indeed do the trick.

[wsmwk]

gkowalik, on 29 May 2012 - 02:45 AM, said:

We'll look into this.

gkowalik, what is the state of this issue?


This causes dataloss and suffering as reported here in multiple places [1] and also Thunderbird support forums.  Ditto for Firefox [2]

[1] http://forum.pirifor...showtopic=36827
[2] http://forum.pirifor...showtopic=29473

[nodles]

Still not a bug IMO. You have "dataloss" also if you clean something like cookies (some account details are saved in cookies) etc.
Just untick the Session.