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CCleaner v3.18.1707 crash on W2008


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#1 OFFLINE   Jiri.Bergman

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Posted 09 May 2012 - 05:14 AM

CCleaner v3.18.1707 crash on Windows Server 2008 x64

Microsoft C++ Exception

CCleaner v3.18.1707 (64-bit)
MS Windows Server 2008 Standard 64-bit SP2
Intel Core i7-2600 CPU @ 3.40GHz
8,0GB RAM
RDPDD Chained DD

ID=-1
PR=0
DA=
RK=
RU=32
CK=0
SK=
VK=
VA=N_MOZ_HISTORY
CR=90
PF=0
EI=0
FL=103
IIT=0
FI=-1
SI=0

12:05:27:010301[WARN ] Line:305 File:.\private\Net\Mozilla.cpp
12:05:27:010301[ERROR] CleanHistory - SQLite error: SQLITE_ERROR[1]: SQL logic error or missing database for file: C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\zgfeapuh.default\places.sqlite
12:05:27:010301[WARN ] Line:305 File:.\private\Net\Mozilla.cpp
12:05:27:010301[ERROR] Rule: Mozilla - Internet History
12:05:27:010301[ERROR] Microsoft C++ Exception
12:05:27:010301[ERROR] Unexpected Error
12:05:27:010301[ERROR] An unexpected error has occured in CCleaner.
12:05:27:010301[ERROR] Microsoft C++ Exception

debug log attached
a and places.sqlite also
strange is, that on windows 7 is cleaing with same FF profile success

Attached Files



#2 OFFLINE   MrT

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Posted 24 May 2012 - 09:35 AM

Thanks, we'll look into this.

#3 OFFLINE   Jiri.Bergman

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Posted 07 August 2012 - 06:57 AM

still same issue in 3.21.1767
Microsoft C++ Exception

CCleaner v3.21.1767 (64-bit)
MS Windows Server 2008 Standard 64-bit SP2
Intel Core i7-2600 CPU @ 3.40GHz
8,0GB RAM
RDPDD Chained DD

ID=-1
PR=0
DA=
RK=
RU=32
CK=0
SK=
VK=
VA=N_MOZ_HISTORY
CR=98
PF=0
EI=0
FL=103
IIT=0
FI=-1
SI=0

[13:54:18::832][INFO ] OnRuleFinished | 3004 | 3129 | Custom Folders
[13:54:18::832][INFO ] OnRuleStarted | 3026 | 3161 | Mozilla - Internet Cache
[13:54:18::848][INFO ] OnRuleFinished | 3026 | 3161 | Mozilla - Internet Cache
[13:54:18::848][INFO ] OnRuleStarted | 3026 | 3162 | Mozilla - Internet History
[13:54:18::848][WARN ] Line:305 File:.\private\Net\Mozilla.cpp
[13:54:18::848][ERROR] CleanHistory - SQLite error: SQLITE_ERROR[1]: SQL logic error or missing database for file: C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\zgfeapuh.default\places.sqlite
[13:54:18::848][WARN ] Line:305 File:.\private\Net\Mozilla.cpp
[13:54:18::848][ERROR] Rule: Mozilla - Internet History
[13:54:18::848][ERROR] Microsoft C++ Exception
[13:54:18::848][ERROR] Unexpected Error
[13:54:18::848][ERROR] An unexpected error has occured in CCleaner.
[13:54:18::848][ERROR] Microsoft C++ Exception

Attached Files



#4 OFFLINE   MrT

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Posted 07 August 2012 - 09:34 AM

Can you please let us know which version of FF you are using?

Thanks

#5 OFFLINE   MrT

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Posted 07 August 2012 - 01:50 PM

Do you have RoboForm installed?

Take a look at this posting:
http://forum.pirifor...ndpost&p=219112

#6 OFFLINE   Jiri.Bergman

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Posted 27 August 2012 - 07:27 AM

Firefox 14.0.1 without Roboform

but latest version 3.22 fixed this issue