8 replies to this topic

[pootie]

I have just installed the latest version of CCleaner but as with previous versions it still skips the Firefox cache even though all the options for cleaning this are ticked. I see from a Google search that there may be some bug in CCleaner which is causing this but I can find no remedy. Does anyone have any knowledge about this as it's a real pain having to go through the cleaning options in Firefox all the time

Thanks

Pootie

[mfenech]

Do you have Firefox open when you run CCleaner? If so, you'll have to close FF to 'clean' it. That's the only way I can do it, at least.

[pootie]

Hi mfenech

I always close the Firefox browser before running CCleaner so this problem remains unresolved but thanks for your response

Pootie

[bolletje]

hi Pootie,

I have the same problem. Mozilla (version 1.7.3) is being skipped every time, even though CCleaner's latest version (1.25.201) is supposed to have fixed this bug.

Let's hope for someone who can tell us what's wrong (with CCleaner)...
Hello, Firefox/Mozilla whizzkids, anyone out there?

Thanks,
bolletje

[gainmorey]

bolletje, on Nov 24 2005, 10:29 AM, said:

Let's hope for someone who can tell us what's wrong (with CCleaner)...
Hello, Firefox/Mozilla whizzkids, anyone out there?

Thanks,
bolletje

I have Mozilla Firefox, version 1.0.6 (old, yes, I know)
AND
CCleaner, version 1.26.218

Firefox Cache is detected, reported, and cleaned (for me, anyway).

I experimented with removing selective checks, and it still always detects Mozilla.

Perhaps this glitch is specific to only certain versions of Firefox ?

[ssurfer24]

It cleans it under the Windows tab, not the Applications tab as it's listed. I was going to report this bug.

I take that back. It cleans under both. See attachments:
 apps.gif   28.44K   128 downloads
 win.gif   27.74K   110 downloads

It's still a bug as it should only clean whats listed under the tab. There is no Firefox option under the Windows tab so it shouldn't clean it.

Edited by ssurfer24, 28 November 2005 - 03:42 AM.

[Greenknight]

Are you sure that Firefox is shutting down completely? A "hanging shutdown" with some processes still running in the background, is a fairly common Firefox problem. Open the Task Manager -> Processes tab, and end any firefox.exe processes that are still running after you shut down Firefox.

[pootie]

Greenknight, on Nov 28 2005, 11:26 AM, said:

Are you sure that Firefox is shutting down completely? A "hanging shutdown" with some processes still running in the background, is a fairly common Firefox problem. Open the Task Manager -> Processes tab, and end any firefox.exe processes that are still running after you shut down Firefox.

Thanks Greenknight

I closed the Firefox.exe in task manager as you suggested and CCleaner finally did clean the Firefox cache. I still think it's as much a pain as clearing the cache manually in Firefox. It would be nice to see this bug fixed
Thanks again to all who replied

Pootie

[Greenknight]

Hanging shutdowns are often due to extension problems. I suggest trying Mozillazine's Standard diagnostic (Firefox):
http://kb.mozillazin...c_%28Firefox%29