8 replies to this topic

[incy wincy]

Hello all.
about a week or so ago i noticed that if somebody sent me a link in an e-mail when i go to click on it even though the link is hilighted nothing happens.In order for me to access it i have to copy and paste.does anybody know why this happening? thanks.

[Glenn]

It may be security. Some systems classify internet shortcut links as dangerous attachments. They'll let the text through but the underlying URL is stripped out. In my office, my settings don't matter, central security determines what's allowed.

[incy wincy]

Hi Glenn,
thanks for the reply.this has only recently started happening,my settings have not been changed at all. it's puzzleing me as i have not had a problem with link attachments sent to me before.

[Glenn]

Could your e-mail service have changed their settings? Some have a habit of rolling out new security features with user settings enabled by default. Or is it possible that the sender(s) or their e-mail service have changed their settings?

You could have someone who knows their outgoing isn't filtered send you a link (I can't from where I am because my outgoing is filtered). Then check your e-mail account using web access to bypass OE. If it's OK, then check your e-mail using OE. That would help determine where the problem lies.

[incy wincy]

Thanks for the info Glenn I'll see what i can find out.
much appreciated.

[rridgely]

This is an easy thing to fix. Set Internet Explorer back to your default browser. Then open up firefox and set it back to default. Now try the links in Outlook.

[incy wincy]

It maybe an easy thing to fix,but i can't open firefox coz i don't have it!!

[rridgely]

I think the file association just got messed up. Download firefox or opera and let it be the default browser. Then make IE default and then see if the links work.(I have fixed this before like that.)

[incy wincy]

Sorry ,do you mean download firefox set as default then remove and put back i.e? if so then i'll give it a go.