28 replies to this topic

[oli]

i am trying to get it so windows media will update songs for me but it will not let me. when i ask it to do it, it says i must change my privacy settings so i look in there but the thing i need to check is shaded out and i cant click it. my friend said that i needed to adjust my ie settings and i tried doing this but it did not work. ne ideas?

[kobrakommander56]

your firewall might not trust the application and block all its ports... something like that

[kobrakommander56]

try turning off your firewall, and test it... or just switch to winamp

[Glenn]

If you're using WMP 10, the master setting is:

Tools > Options > Player > Player settings > Connect to the Internet (overrides other commands)

[oli]

that master command is already checked. i dont have a software firewall installed only the netgear dg834gt firewall and i dont know how to allow a program in this.

[rridgely]

Are you just trying to get it to find the names of songs? Its not your router(routers only block in coming trafic not outbournd).

[oli]

basically yes

[Glenn]

What is "the thing i need to check" that is shaded out?

[oli]

http://img317.images...mage=wmp9oq.png

this is my other computer. odly enough attached to the same router. the top two things on my other computer are shaded out and i cant select them. and before neone asks i cant use this comp for my music

[Glenn]

This is a longshot but ... is it possible that you have cleared all Online Stores or their url's? View > Online Stores I think at least one has to be defined.

[oli]

nope their there but i also just noticed that i cannot check for media player updates either??

[Glenn]

Sounds like the whole internet component has been damaged.

Consider uninstalling and installing.

[oli]

internet component of wmp10?? i tried reinstalling but that did work

[rridgely]

Go to tools>Options.

Under the privacy tab make sure everything is checked.(in the top section only.)
Then go to the network tab and make sure all of the connection types are checked(http, UDP, ect.)

Under performance make sure you have detect speed automatically checked.

Let me know if any of that fixes it.

[oli]

yep network and performance are all ckecked right but i can only check two of the 4 options in privacy

http://img380.images...p10isgay3yj.png

[Glenn]

oli, on Nov 11 2005, 03:48 PM, said:

internet component of wmp10??

Any application that can use the internet (e.g., to update) must contain scripts and addresses. This could be code right in the app, a simple additional executable, or a complete separate application. WMP obviously uses IE as an interface but I have some updaters that don't.

oli, on Nov 11 2005, 03:48 PM, said:

i tried reinstalling but that did work

Did work?

[oli]

didnt work sry

[rridgely]

Try going to tools options.

Then look under the library tab. Make sure the box that says retrieve additional information from the net is checked.

I will try to find some info if that dosent work.

[Andavari]

Well there are some security softwares that can disable WMP from being able to use the Internet at all by disabling it's features. You don't by any chance have any such software installed that's blocking it do you?

[oli]

i once got something called safe xp or something like. it was a program to eliminate loads of vunerabilities. it was a page just full of boxs that you could tick might it be that??

edit it was safe xp that did it ages ago. thnx a lot for every1 that helped me

http://img384.images...e=safexp0ik.png