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#1 OFFLINE bmtphoenix

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Posted 25 October 2010 - 05:19 PM

Of the four computers I've run it on, only one has this issue. It's able to scan the OS, the CPU, the motherboard, the optical drives, and the audio, but the computer completely hard locks before it is able to complete. Graphics it can sometimes see, but sometimes I get an error stating "The specified service has been marked for deletion." RAM and Hard Drive remain "Analyzing..." until I reset the computer.

I've tested the RAM with Memtest86+ and the hard drive with chkdsk, neither have any errors.

#2 OFFLINE Nergal

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Posted 26 October 2010 - 10:51 PM

Can you try running speccy in debug mode
(paste "C:\Program files\speccy\speccy.exe" /debug into the run box/start menu search box on you computer where C:\program\files\speccy\ is the location where you installed speccy)
only check off graphics

this will create a log file (always) and a .mdmp file (if a crash occurs only I think) please attach the log file to this thread and upload the mdmp file to http://drop.io/ and share the link in the same post.
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#3 OFFLINE bmtphoenix

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Posted 28 October 2010 - 08:17 PM

Log file is attached. It did create a .dmp file, but it was empty.
Attached File  Speccy_log1_06_19128-10-2010_20-8.txt   175.27KB   2 downloads

Also, your instructions don't work for Windows XP. The run bar does not understand folders with spaces in them. Instead, you have to open a command prompt and type the command in.

Just FYI for when you're dealing with less knowledgeable folks.

#4 OFFLINE redhawk

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Posted 29 October 2010 - 02:15 PM

Windows does accept filenames or folders with spaces however you must enclosed them in quotes otherwise the text after the space would be taken as a program parameter.

Richard S.

#5 OFFLINE Nergal

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Posted 29 October 2010 - 06:36 PM

Can you try running speccy in debug mode
(paste "C:\Program files\speccy\speccy.exe" /debug into the run box/start menu search box on you computer where C:\program\files\speccy\ is the location where you installed speccy)
only check off graphics

this will create a log file (always) and a .mdmp file (if a crash occurs only I think) please attach the log file to this thread and upload the mdmp file to http://drop.io/ and share the link in the same post.

Yup that's why I have the quotes there ;)
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#6 OFFLINE MrRon

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Posted 03 November 2010 - 07:21 AM

Thanks for the log. We will have a look at this.

#7 OFFLINE bmtphoenix

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Posted 09 November 2010 - 07:38 PM

Yup that's why I have the quotes there ;)


Ah, I guess I was the less knowledgeable one there, then.

#8 OFFLINE Nergal

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Posted 10 November 2010 - 07:01 PM

Ah, I guess I was the less knowledgeable one there, then.

no worries after all: to gain knowledge we must first start out with less knowledge. You now know which makes you MORE knowledgeable. . . hurrah You :D
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation