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CCleaner destroys the Konvertor registry key


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#1 OFFLINE   jack7854

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Posted 18 November 2009 - 03:52 PM

Hi
CCLeaner destroys the Konvertor registry key under (HKEY_LOCAL_MACHINE\Software\Konvertor) and therefore the software cannot be launched anymore :angry:

#2 OFFLINE   Nergal

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Posted 18 November 2009 - 05:14 PM

Don't blame ccleaner, you should have looked at your registry entries before cleaning. Did you create a backup of the registry items as prescribed by the cleaner? if so just merge them back into the registry.

If you didn't you'll have to reinstall the program, or try a system restore.

From now on your best bet is to follow the advice laid out in my signature.
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explaination

#3 OFFLINE   DennisD

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Posted 18 November 2009 - 08:02 PM

View Postjack7854, on Nov 18 2009, 03:52 PM, said:

Hi
CCLeaner destroys the Konvertor registry key under (HKEY_LOCAL_MACHINE\Software\Konvertor) and therefore the software cannot be launched anymore :angry:

You could exclude that key from being touched by CCleaner:

"CCleaner\Options\Exclude\Add Registry". Select the Hive name in the small window, and the rest of the address in the other.

When done correctly, the "OK" button becomes active.

Welcome to the forum by the way jack.

#4 OFFLINE   jack7854

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Posted 19 November 2009 - 04:25 AM

View PostDennisD, on Nov 18 2009, 08:02 PM, said:

You could exclude that key from being touched by CCleaner:

"CCleaner\Options\Exclude\Add Registry". Select the Hive name in the small window, and the rest of the address in the other.

When done correctly, the "OK" button becomes active.

Welcome to the forum by the way jack.
Hello
Yes i can exclude the key by unchecking it.
I did not because the key is described as 'obsolete'.
In fact it's not :blink: