9 replies to this topic

[bpreisner]

I get an error code when I try and launch Tools. CC Cleaner works for registry cleaner and regular cleaner but the tools gets the following code:

AtlThrow: hr = 0x80070057


CCleaner v2.25.1025
MS Windows 7 64-bit
Pentium Dual-Core CPU E5200 @ 2.50GHz
4.0GB RAM
Intel G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1)


CInstallationEnumAsync::Run

I am running windows 7 professional. Please assist!

Thank you!

[MrRon]

Can anyone recreate this?

[vnavna]

AtlThrow: hr = 0x80070057


CCleaner v2.25.1025
MS Windows 7 Ultimate 64-bit
Intel Core2 Duo CPU E6550 @ 2.33GHz
8.0GB RAM
RADEON X700 (Microsoft Corporation - WDDM)


CInstallationEnumAsync::Run

AtlThrow: hr = 0x80070057


CCleaner v2.24.1010
MS Windows 7 Ultimate 64-bit
Intel Core2 Duo CPU E6550 @ 2.33GHz
8.0GB RAM
RADEON X700 (Microsoft Corporation - WDDM)


CInstallationEnumAsync::Run

[vnavna]

Version 2.19 is the last one that will work properly when clicking on Tools --> Uninstall. All of the rest of the tools work in all versions except for uninstall.

[hazelnut]

Also here MrRon

http://forum.pirifor...showtopic=25306

[PugDaddyUSA]

Hello to everyone,

I registered so I could post my error description as well. I have attached a screen shot. I haven't went through the troubleshooting process, I just checked and it's an issue with the build because version 2.20.920 does not produce the error.

 PiriformCCleanerErrorCapture11_17_2009.PNG   134.01K   11 downloads

When I click on tools I get the attached error, and it will let me conyinue to use the "Start-up" features, but not the "Uninstall". Also I do have shadow copies (Restore points) but CCleaner is not listing them since this error began.

I hope this helps in some way, I really like CCleaner, have been using it for years now. I just need all the features to work as intended.

Thanks

[DennisD]

And another:

http://forum.piriform.com/index.php?showto...st&p=153680

[scififan]

I am also getting the same error

AtlThrow: hr = 0x80070057


CCleaner v2.25.1025
MS Windows 7 64-bit
Intel Core2 Quad CPU Q9450 @ 2.66GHz
8.0GB RAM
NVIDIA GeForce 8800 GT


CInstallationEnumAsync::Run

[mr don]

bpreisner, on Nov 14 2009, 10:56 PM, said:

I get an error code when I try and launch Tools. CC Cleaner works for registry cleaner and regular cleaner but the tools gets the following code:

AtlThrow: hr = 0x80070057


CCleaner v2.25.1025
MS Windows 7 64-bit
Pentium Dual-Core CPU E5200 @ 2.50GHz
4.0GB RAM
Intel G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1)


CInstallationEnumAsync::Run

I am running windows 7 professional. Please assist!

Thank you!

Try using diskcleaner available on sourceforge if you have trouble using CCleaner. It is also a simple, easy to use product.

Thanks!

[hazelnut]

mr don, on Nov 22 2009, 03:34 AM, said:

Try using diskcleaner available on sourceforge if you have trouble using CCleaner. It is also a simple, easy to use product.

Thanks!

MrDon this is the bug reporting area for ccleaner bugs, and the good people above are reporting them for the devs to look at.

It is not really the place for you to be suggesting what other things they should use instead of ccleaner.