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ccleaner locks up


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#1 OFFLINE   william doner

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Posted 10 November 2009 - 11:08 AM

WHEN I RUN CCLEANER IT GETS TO 7%, THEN LOCKS UP. I HAVE TRIED TO UNISTALL IT, IT WILL NOT EVEN UNISTALL. PLEASE HELP.
I RUN VISTA HOME PREMIUM, 32 BIT. THIS STARTED LAST WEEK. I HAVE CHANGED NOTHING ON THE COMPUTOR.

#2 ONLINE   hazelnut

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Posted 10 November 2009 - 12:45 PM

Hello William,

No need to post all it capital letters, it is considered as shouting anyway :)

Are all you virus and malware scans up to date and clean?

How are you trying to uninstall ccleaner, and what error message do you get when you try?
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#3 ONLINE   Nergal

    Volunteer CCleaner Demon/Post Meddler

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Posted 10 November 2009 - 11:52 PM

do you have wipe free space checked? are you running CCLEaner with admin privileges?
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explaination

#4 OFFLINE   william doner

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Posted 11 November 2009 - 11:39 AM

View Postwilliam doner, on Nov 10 2009, 11:08 AM, said:

WHEN I RUN CCLEANER IT GETS TO 7%, THEN LOCKS UP. I HAVE TRIED TO UNISTALL IT, IT WILL NOT EVEN UNISTALL. PLEASE HELP.
I RUN VISTA HOME PREMIUM, 32 BIT. THIS STARTED LAST WEEK. I HAVE CHANGED NOTHING ON THE COMPUTOR.
Good morning. yes all my anti virus are up to date. when I try to uninstall ccleaner, it just sets there. no error messages or any thing.

This morning I reinstalled ccleaner 2.25 over the old program and it worked. but only one time. then it locks up at 7% again. thanks for the help. Bill