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> Defraggler freezes on Windows 7
Bonder5
post Nov 5 2009, 04:39 AM
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I can run Defraggler successfully on the 1TB 'second' hard drive on my Windows 7 machine. But when I run Defraggler on my primary drive (the drive with Windows on it), it analyzes the drive successfully, processes a few dozen files and then gets hung up, and the entire machine freezes and needs to be rebooted. Several times the hang has been when processing small temporary internet files; when I deleted those files it hung up on an iTunes database file. I have yet to see a pattern.

Malwarebytes has come up clean, as has disk check. I've tried a clean boot (disabling services & startups in msconfig). But the machine even hangs the same way when I run defraggler in Windows safe mode.

I would very much appreciate any suggestions or advice. As far as I can tell the machine & Win 7 are running perfectly except for this inability to run windows defrag or defraggler. Thanks!
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hazelnut
post Nov 5 2009, 06:23 AM
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Perhaps you could run in debug mode and attach result here for the devs to look at

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode
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Bonder5
post Nov 5 2009, 05:00 PM
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QUOTE (hazelnut @ Nov 4 2009, 10:23 PM) *
Perhaps you could run in debug mode and attach result here for the devs to look at

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode



Thank for that suggestion! The debug log file is attached, hopefully there is a good clue in there. Once again, the machine was completely unresponsive & I had to reboot.

-Barry
Attached File(s)
Attached File  Defraggler.exe._1_15_163__2009_11_05_07_25_.txt ( 297.77K ) Number of downloads: 1
 
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