2 replies to this topic

[Bonder5]

I can run Defraggler successfully on the 1TB 'second' hard drive on my Windows 7 machine. But when I run Defraggler on my primary drive (the drive with Windows on it), it analyzes the drive successfully, processes a few dozen files and then gets hung up, and the entire machine freezes and needs to be rebooted. Several times the hang has been when processing small temporary internet files; when I deleted those files it hung up on an iTunes database file. I have yet to see a pattern.

Malwarebytes has come up clean, as has disk check. I've tried a clean boot (disabling services & startups in msconfig). But the machine even hangs the same way when I run defraggler in Windows safe mode.

I would very much appreciate any suggestions or advice. As far as I can tell the machine & Win 7 are running perfectly except for this inability to run windows defrag or defraggler. Thanks!

[hazelnut]

Perhaps you could run in debug mode and attach result here for the devs to look at

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode

[Bonder5]

hazelnut, on Nov 4 2009, 10:23 PM, said:

Perhaps you could run in debug mode and attach result here for the devs to look at

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode

Thank for that suggestion! The debug log file is attached, hopefully there is a good clue in there. Once again, the machine was completely unresponsive & I had to reboot.

-Barry

Attached Files

•  Defraggler.exe._1_15_163__2009_11_05_07_25_.txt   297.77K   1 downloads