43 replies to this topic

[SkyWired]

The cookie: "sonicdrivein.com" sits in my CCleaner "Cookies to Delete" box, yet it never gets deleted when I run "Cleaner".

I don't know if this is a problem. Still, it is curious.

Couldn't find a similar topic in the forums. Is there any action I need to take?

[Jamin4u]

Hi SkyWired, and welcome to the forum.

The site uses Flash Player.
Do you have the box checked for Adobe Flash Player?

Cleaner -> Applications -> Multi Media -> Adobe Flash Player.

[SkyWired]

Thanks for the welcome message.

I just dbl checked & I do have that box ckd. Any other thoughts?

Jamin4u, on Oct 31 2009, 05:56 PM, said:

Hi SkyWired, and welcome to the forum.

The site uses Flash Player.
Do you have the box checked for Adobe Flash Player?

Cleaner -> Applications -> Multi Media -> Adobe Flash Player.

[Jamin4u]

In CCleaner click on the cookie to delete and look at the bottom of the screen to see the browser and or if it's a flash cookie.

[SkyWired]

It shows as a flash cookie. I guess that's why I couldn't find it in my browser temp files, yes?

[Jamin4u]

What operating system and browser(s) are you using?

[SkyWired]

XP Home-SP3 & IE8.

[Jamin4u]

If you want to manually delete the file(s).

First you must show hidden files and folders.
OS(C:) Under Tools -> Folder Option -> View -> Show hidden files and folders then click OK.

C:\Documents and Settings\{username}\Application Data\Macromedia\Flash Player\#SharedObjects\{Randomword}

C:\Documents and Settings\{username}\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys

Look for The file(s) in both locations and delete.

Restore: Do not show hidden files and folders then click OK.

[SkyWired]

That’s interesting, when this first came up, I searched for the location, but it did not show up. I followed your directions and found it.

After that I tried multiple searches and curiously the folders were not found until I narrowed the search to the Application Data folder. What’s that about?

So, now when I try to perform actions on the sonicdrivein.com. folder, here’s what happens:

• Attempt to Delete: “Cannot delete file: Cannot read from the source file or disk.”
  
• Highlight folder: “folder is empty”
  
• Attempt to Open: “ … refers to a location that is unavailable … info may have been moved to a different location.”

So what’s all this about? If it’s nothing why can’t I simply get rid of it?

[Jamin4u]

If you use Malwarebytes Anti-Malware, you could try FileASSASSIN under more tools.

http://filehippo.com...s_anti_malware/

You could download and try Unlocker.

http://www.filehippo...nload_unlocker/

Click on Download latest version for either program and save.

[SkyWired]

FileASSASSIN is ineffectual. It simply yields the error message: “ … refers to a location that is unavailable … info may have been moved to a different location.”

Unlocker claims to delete the object, but it doesn't.

[marmite]

SkyWired, on Nov 2 2009, 02:12 PM, said:

FileASSASSIN is ineffectual. It simply yields the error message: “ … refers to a location that is unavailable … info may have been moved to a different location.”

Unlocker claims to delete the object, but it doesn't.

Judging by all of the error messages from your last two posts it sounds as though it's no longer there!

What is now telling you that it is still there? Have you refreshed any apps where it is(was) visible?

[hazelnut]

Could also try deleting in safe mode.

Or making an empty folder and drag and drop the file into it and then delete the folder.

[SkyWired]

The the sonicdrivein.com. folder still exists in the same 2 paths:

• C:\Documents and Settings\{username}\Application Data\Macromedia\Flash Player\#SharedObjects\{Randomword}
  
• C:\Documents and Settings\{username}\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys

CCleaner still shows it in Cookies to Delete, after refreshes & reboots.

marmite, on Nov 2 2009, 07:18 AM, said:

Judging by all of the error messages from your last two posts it sounds as though it's no longer there!
What is now telling you that it is still there? Have you refreshed any apps where it is(was) visible?

[SkyWired]

hazelnut, on Nov 2 2009, 07:42 AM, said:

Could also try deleting in safe mode.
Or making an empty folder and drag and drop the file into it and then delete the folder.

Safe mode: same problems as Normal Mode.
Empty Folder Gambit yields error mess. something like: “Cannot move file: Cannot read from the source file or disk.”

[Jamin4u]

Try this one: http://killbox.net/

How to use killbox: http://metallica.gee...xplanation.html

[SkyWired]

Jamin4u, on Nov 2 2009, 04:13 PM, said:

Try this one: http://killbox.net/
How to use killbox: http://metallica.gee...xplanation.html

Killbox says: "This file does not seem to exist". But I still have to look at it.
Well the folder is apparently empty, so why can't I just throw it away???

[Jamin4u]

Close your browser then try to rename the folders and delete, or are they read only?

What info do you get from the folders properties?

Visit sonicdrivein.com, close your browser and then try to delete.

[aqua]

think your problem is the flash cookie,,,did you try flash cookie cleaner,,,but after a couple of ckicls his comes back .
so i guess what you need is to set include and exclude in ccleaner.

for vista
In CCleaner - Options - Include (Select Add Folder)

Add these two folders to the Include List: (Location will be different in XP. This is for Vista)

C:\Users\YOURNAME\AppData\Roaming\Macromedia\Flash Player\#SharedObjects

C:\Users\YourName\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys

======================
Next select the CCleaner - Options - Exclude (Select Add File)

Browse to:

C:\Users\YourName\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\settings.sol

The settings.sol is what you want to select.

Now when you run CCleaner it should empty both flash folders but protect your settings.



for XP

Include in CCleaner:

C:\Documents and Settings\your user name\Application Data\Macromedia\Flash Player\#SharedObjects

C:\Documents and Settings\your user name\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys

Exclude in CCleaner:FILE

C:\Documents and Settings\your user name\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\settings.sol

[Jamin4u]

You could try deleting the folder using the Command Prompt.

http://www.cybertechhelp.com/tutorial/arti...les-and-folders

Some say to kill explorer during the process using Task Manager (leave open) then go back to Task Manager, click File, New Task and enter EXPLORER.EXE to restart the GUI shell.

It seems that killbox does something like that.