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System hangup after download System hangup after download, during antivirus scan

#1 User is offline   usrsow95caleng 

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Post icon  Posted 26 October 2009 - 05:50 PM

I have an ASUS 6GB ram/350GB drive, running Firefox 3.5 and Norton 2009 Internet Security package, I got
a notice of the new download, so using link in email went to site for download of CCleaner2.25.1025, loaded it
and then went into virus scan, at conclusion of scan the download process and Firefox both hung and were
not responsive. After clearing it again tried it once more, second file same results. Is this a possible problem
or is it that maybe I need to use IE to download it with?
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#2 User is offline   hazelnut 

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Posted 26 October 2009 - 05:51 PM

I would certainly give IE a try usrsow95caleng

Let us know how it goes.
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#3 User is offline   usrsow95caleng 

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Post icon  Posted 26 October 2009 - 06:12 PM

In my first report I forgot to mention I'm running Vista SP2. After making the report
I decided to try again with the download, so fired off Firefox an switched to the IE-Tab
and downloaded it successfully. Shutting down went to install, and decided to eliminate
the one file that did not load properly, in deleting it my intenal windows Explorer terminated
and restored it self, but I did get rid of that one, then installed the one I had just down
loaded within the IE-Tab, so all is fine.

Thanks 'hazelnut' for your suggestion, worked fine.
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View Posthazelnut, on Oct 26 2009, 12:51 PM, said:

I would certainly give IE a try usrsow95caleng

Let us know how it goes.

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