6 replies to this topic

[zanedabrain]

I have been using defraggler to take care of all my defragmentation needs and I am very pleased with the product.

But I can not get it to work on 2 servers. At start up the interface looks like it is going to come up, and then it fails and a Dr. Watson error report comes up asking if I want to send the report to the Microsoft gods.

I have attatched a screen shot and a debug log.


Random info for troubleshooting? This is on a Dell Power Edge 750. I have the iscsi initiator installed, but there are no connected LUNS. I also have a scsi tape drive hooked up to do the backups. I also have an external USB drive attatched.

I am also having trouble running it on another Dell Power Edge 2800 that is my Exchange server (I inherited the server with 4 different mail stores on the same partition that have gotten very fragmented), but I have a feeling that may be related to the size of the files (120GB+).

Any help would be much appreciated.

Attached Files

•  defraggler.jpg   61.2K   10 downloads
•  defraggler.exe._1_14_159__2009_10_06_10_15_.txt   13.54K   1 downloads

[ePost]

This only happens to Defraggler? No other windows look like that? Are you running the latest version? Link: http://www.piriform....fraggler/builds

[zanedabrain]

Yes, it is the latest build. I was using 1.13 and the UI wouldn't even start to load, before I posted I noticed 1.14 and now it seems to get a little bit farther (it at least looks like it is trying to load before stopping).

The issue only happens with Defraggler. The server has no issues other than extreme fragmentation (the sql server backs up to a files in a shared folder and then deletes the old one and causes the drive to get extremely fragmented very fast, slowing down the backup times)

I can do a defrag with Windows built in tools and it does a somewhat better of a job, but if I could do a de-frag whitespace I am sure that it would help the write performance and help from it getting fragmented so quickly.

[ePost]

I'm sorry that I can't help. I know very little about servers. Dell Power Edge 750 for example. Windows 2003 and 2008 Server (all editions) are supported, it says here: http://docs.piriform.com/defraggler/introd...em-requirements

[MrRon]

Thanks for the log, we'll look into this.

[John Gray]

MrRon, on Oct 7 2009, 11:37 AM, said:

It won't be of any comfort to the OP, but I have run Defraggler on both WS2003 and WS2003 R2 without incident...

[ePost]

Servers are not exactly a part of things I know something about. But there is of cause the possibility of something else being the matter. Ordinary repair tools such as sfc /scannow and chkdsk should probably be run on the servers that wont behave...