unable to backup registry in ccleaner
Started by Dr Anurag, Oct 06 2009 01:47 PM
4 replies to this topic
#1 OFFLINE
Posted 06 October 2009 - 01:47 PM
i have downloaded the latest version of ccleaner and after analyzing my registry,when i try to save the registry before deleting the issues the program automatically closes . I am able to delete the issues without saving them though. i ve reinstalled the program without any help. Can somebody help me.
#2 OFFLINE
Posted 06 October 2009 - 01:58 PM
Which operating system are you using?
Have you looked in 'my documents' which is the default place that the backups are saved to just in case they are there?
Have you looked in 'my documents' which is the default place that the backups are saved to just in case they are there?
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE
http://www.piriform.com/docs
http://www.piriform.com/docs
#3 OFFLINE
Posted 06 October 2009 - 04:42 PM
I am using xp home and i did search for a probable backup but could not find one anywhere. The problem is that ccleaner automatically closes on attempting to back up registry issues.
#4 OFFLINE
Posted 06 October 2009 - 05:04 PM
Have you checked thoroughly for malware? Try to visit at least a couple of online scanners with the ability to remove findings. Full scans. Microsoft runs one - it's free. Remember to change language if you're not in the US:
Link: http://onecare.live....-us/default.htm
Malware can do this. And other issues such as damaged OS files. It's not necessarily a CCleaner matter.
Running chkdsk and scannow could also be useful.
Microsoft article about chkdsk: http://support.micro...kb/315265/en-us
Microsoft article about scannow: http://support.micro...kb/310747/en-us
Link: http://onecare.live....-us/default.htm
Malware can do this. And other issues such as damaged OS files. It's not necessarily a CCleaner matter.
Running chkdsk and scannow could also be useful.
Microsoft article about chkdsk: http://support.micro...kb/315265/en-us
Microsoft article about scannow: http://support.micro...kb/310747/en-us
#5 OFFLINE
Posted 06 October 2009 - 05:17 PM
Did you have ccleaner on your machine this before Dr Anurag?
If you think that there might be even the smallest chance of malware please follow the steps here
http://forum.pirifor...showtopic=20120
If you think that there might be even the smallest chance of malware please follow the steps here
http://forum.pirifor...showtopic=20120
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE
http://www.piriform.com/docs
http://www.piriform.com/docs











