10 replies to this topic

[rogercr]

Have just downloaded CCleaner and gone through the analyze process. It has listed files it wants to delete and these include Symantec anti virus and Windows Defender and windows remote desktop among other familiar names which I use. Surely this can't be right - I can't especially delete the anti virus? What should I do?
My system is Vista Premium

[Glenn]

What specific files?

If you're looking at the summary list, double click each category to see the list of files.

[ident]

I think the first step would be to uninstall norton and install a decent AV

[hazelnut]

ident, on Sep 7 2009, 01:32 AM, said:

I think the first step would be to uninstall norton and install a decent AV

ident the poster did not ask for your views on his choice of av, he asked for advice on using ccleaner.

rogercr as glenn says right click on the list for the full view, and have a read here also

http://docs.piriform.com/ccleaner

[Andavari]

You can also post an analyze screenshot of what CC wants to remove (with the list expanded of course to show the file paths), that way we can tell you if what's listed is safe to remove or not.

[rogercr]

Andavari, on Sep 7 2009, 04:58 AM, said:

You can also post an analyze screenshot of what CC wants to remove (with the list expanded of course to show the file paths), that way we can tell you if what's listed is safe to remove or not.

Many thanks Andavari for your suggestion. I double clicked on the symantec name from the CCleaner analyze results and there are over 500 diiferent parts to symantec alone of 1 to 4KB each. Each of these breaks down into several different parts. Ive tried to copy and paste to show you without success. Each of the 500 segments is described similarly as follows C/programme data/symantec/liveU ...3KB. Another at random says C/programmedata/Symantec/Syma 2KB and so on.
It's double dutch to me, I'm nervous to let CCleaner delete it all - Roger

[Glenn]

If you don't see the entire filename and path, resize the CCleaner screen and the column widths in the list display.

If "C/programme data/symantec/liveU" is the Symantec\LiveUpdate\Downloads folder, see this article from Symantec LiveUpdates\Downolad folder. Although it appears to self clear upon reaching its upper limit, it seems to be safe to delete.

[rogercr]

Glenn, on Sep 7 2009, 05:41 PM, said:

If you don't see the entire filename and path, resize the CCleaner screen and the column widths in the list display.

If "C/programme data/symantec/liveU" is the Symantec\LiveUpdate\Downloads folder, see this article from Symantec LiveUpdates\Downolad folder. Although it appears to self clear upon reaching its upper limit, it seems to be safe to delete.

Can't take a chance - it's beyond me. I'm going to remove cCleaner - thanks for your attempt to help me - roger

[ident]

rogercr, on Sep 7 2009, 09:57 PM, said:

Can't take a chance - it's beyond me. I'm going to remove cCleaner - thanks for your attempt to help me - roger

Hello, i dont wont to risk up setting the mods any more but please hang on again. Please dont remove ccleaner. It's a superb peice of software then m$ should release with every OS they sell.

Please give ccleaner a chance. I dont want to mention norton any more as this is not what your thread was about. But please have a little think. Is norton only on your pc as it was sold with it????

i dont know how well ccleaner functions with Norton. All i'm saying is i know avast, nod32 even *hmm* avg works great with ccleaner.

Take a chance with ccleaner. Have a look athttp://forum.piriform.com/index.php?showtopic=17628

[Andavari]

I should note that you can configure CCleaner with exclusions, it's inevitable that some systems will need an exclusion inputted so as to not conflict with an installed program.

Here's how the Exclude feature can be used:
http://docs.piriform.com/ccleaner/using-cc...rchterm=exclude

All you need to do is find the file path to the files CCleaner wants to remove. If it's a registry key you can input that too.

[Alan_B]

I always expect to have links listed within ...\recent\...
I clean the links with all the rest of the junk, but the important stuff they designate is NOT damaged.

I would guess that Norton may have been used recently,
and perhaps it is merely those recent links that have caused an understandable panic.

Alan