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Major ccleaner bug problem


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#1 OFFLINE   doggerrob

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Posted 17 August 2009 - 03:38 AM

Specifically the Microsoft Office icons disappear from my start menu and desktop shortcuts. As an example, instead of seeing the excell, word, and powerpoint icons I see little blue boxes. This has happened with other software links as well. I have noticed this constant bug with several versions on ccleaner and every machine I have ever used it on. Is there a way to get these icons back? Trying to do it by clicking on 'properties, advanced, change icon' does not work as the option is greyed out. I believe this is a bug with all versions of the software because it happens on every machine I have ever tried it on. :(

Also, is there a way to prevent ccleaner from removing icons when it is being run for the first time?

#2 OFFLINE   Glenn

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Posted 17 August 2009 - 05:10 AM

Which operating system(s)? Which version(s) of Office? Which versions of CCleaner?

#3 OFFLINE   unclebic

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Posted 17 August 2009 - 05:12 AM

View Postdoggerrob, on Aug 16 2009, 09:38 PM, said:

Specifically the Microsoft Office icons disappear from my start menu and desktop shortcuts. As an example, instead of seeing the excell, word, and powerpoint icons I see little blue boxes. This has happened with other software links as well. I have noticed this constant bug with several versions on ccleaner and every machine I have ever used it on. Is there a way to get these icons back? Trying to do it by clicking on 'properties, advanced, change icon' does not work as the option is greyed out. I believe this is a bug with all versions of the software because it happens on every machine I have ever tried it on. :(

Also, is there a way to prevent ccleaner from removing icons when it is being run for the first time?
It sounds to me as if you are checking every box in CCleaner. Those boxes let you keep what you want.

Uncheck the two boxes marked "start menu shortcuts" and "desktop shortcuts" under the "system" group on the Windows tab in CCleaner. https://www.viclovan.com/downloads-and-link...ings#Windowstab
Good Luck!
Vic

VicLovan.com
https://www.viclovan...aner-2-settings

#4 OFFLINE   hazelnut

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Posted 17 August 2009 - 05:34 AM

Up to date info on ccleaner settings and use can be gotten here also

http://docs.piriform...ducing-ccleaner
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs