5 replies to this topic

[shahz]

Whow, I didn know that I had 3.45 Exabytes of space. I'm larger than Rapidshare! LOL!

It can't be bytes too coz that would mean 3 Tera Bytes which I still don't have on my 120GB Hard Disk. LOL.

"Bits" sounds fair coz then we're talking a smaller figure, but then again, decimals in bits? Still not fair enough.

I have been using this app for year and since its free and its really awesome, I thought its my turn to report a bug and help the community

If you guys already knew about it, sorry for re-posting the same thing. I registered for an account at 4am in the morning just to report this bug.

Screenie attached..

Attached Files

•  1_ActiveWindow.png   152.1K   43 downloads

[Alan_B]

Hi

Perhaps this is relevant http://forum.pirifor...showtopic=23224

Otherwise please give main features of your system (Operating System, CCleaner version etc.).

Also, I cannot see your screen shot - I only get
"Content Encoding Error The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression."

If you can take further screen shots with alternative formats (GIF, PNG, JPEG, etc.)
and with different compression (e.g. 100% instead of 93%) we may have better luck.

Regards
Alan

[hazelnut]

Alan there seems to be an issue with looking at some screenshots at the moment.

I can see them with Opera but not with IE8. Also Andavari says they cannot be seen in IE7 or FF 3.5.2

It's not the posters fault.

[Andavari]

I tested Opera 10 Beta 2 and it can see the screenshots, don't know about Chrome based browsers though. So perhaps it's some hidden forum software bug.

[JDPower]

Screenshot also not working in FF2

EDIT: Or Chrome it seems.

[Alan_B]

hazelnut, on Aug 7 2009, 10:56 AM, said:

Alan there seems to be an issue with looking at some screenshots at the moment.

I can see them with Opera but not with IE8. Also Andavari says they cannot be seen in IE7 or FF 3.5.2

It's not the posters fault.

Hazelnut

Before this thread started I had recently seen posts with this type of problem,
and I thought it could be a forum problem,
or a format that requires I.E.7 instead of F.F. - but I prefer to be blind rather than risk the hazards of I.E. and ActiveX ! !

I never intended to blame the poster.
I was merely offering advice that alternative format or compression ratio might allow us to see the screenshot.

I can now advise that I can easily see post #5 in http://forum.pirifor...showtopic=23313.
That includes a screenshot that is a 73% reduction of a [700 x 429] JPG image.
Hopefully any reduction on any screen resolution will work with a JPG image.

If different people with different browsers have different good / bad experiences,
then the problem is not confined to the image held on the servers,
but is also somehow affected by the receiving browser.

I do not know how the web-site server -> receiving browser -> screen display is going wrong,
but I have a large experience of overcoming problems (due to other people's mistakes) in various disciplines.
Therefore I have to ask, could the screen capture -> transmitting browser -> web-site server also be implicated ?

I only ask the questions. I leave it to the infinitely more experienced I.T. support staff to know what is relevant and to overcome this problem sooooooon ! !

For now, I have seen good results from the above JPG image,
and also in post #9 on http://forum.piriform.com/index.php?showto...mp;#entry144009
an imageshack hosted screen shot (also JPG) http://img40.imagesh...5/tasksched.jpg

Finally, I suggest that any-one who cannot get a JPG image to display from this server,
the chances are that if you use imageshack then the CCleaner server only gives the link to your browser (I assume)
and therefore your browser will get the image direct from imageshack and all CCleaner server problems will be avoided.

Regards
Alan