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software exception


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#1 OFFLINE   scasady

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Posted 15 July 2009 - 04:12 PM

I received the error unknown software exception 00000000 at location
0x004c2fde

on windows 2000 service pack 4, any info about this ?

#2 OFFLINE   hazelnut

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Posted 15 July 2009 - 06:12 PM

Did it work okay before, or are you a new defraggler user?
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#3 OFFLINE   scasady

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Posted 15 July 2009 - 08:20 PM

View Posthazelnut, on Jul 15 2009, 12:12 PM, said:

Did it work okay before, or are you a new defraggler user?


It has done it a couple of times. Kill it and restart and it seems to work ok.
I have only been using it for a few days.

#4 OFFLINE   MrRon

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Posted 16 July 2009 - 08:07 AM

Does the UI appear? If so can you post a /debug log and we'll look into this :)
MrRon