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CCleaner hanging while emptying the Recycle Bin


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#1 OFFLINE   Thegingerninja151

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Posted 22 June 2009 - 07:39 PM

Hi guys, I've used your product for a while now and everything has been fantastic, although now I've got a slight issue that may be due to another factor.

The Recycle Bin on my desktop (Vista 64-bit) is empty when viewing through Windows Explorer however when I ran CCleaner the application is hanging on 20% while trying to delete a .iso file from the Recycle Bin. I ran a defragging application I use (PerfectDisk 10) and it can see the iso file because it's highly fragmented. I don't know whether the Recycle Bin can't see the file or the drive allocation/management tool has 5Gb of my primary drive set aside for something that doesn't exist anymore.

I hope this makes sense but if it doesn't I'll be happy to take as many screenshots/log files as I can.

Cheers
Andrew

#2 OFFLINE   Aethec

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Posted 22 June 2009 - 07:45 PM

Open My Computer. In Folder Options (or something like this, my computer isn't in English), untick "Hide protected system files (recommended)"
Then go to C:\$Recycle.Bin\
Is there something inside ?
Piriform French translator

#3 OFFLINE   hazelnut

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Posted 22 June 2009 - 07:54 PM

Have a read of this page fully and then give the fixes a try

http://www.vistax64.com/tutorials/131294-r...ile-folder.html

What are your other problems?
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs