5 replies to this topic

[n4aof]

I heard good things about Recuva so I downloaded it from the website. THe download and installation all worked as expected. But when I run Recuva either from the start menu or from the desktop icon, I get a splash screen that lasts about 2/10 of a second then it disappears and nothing else happens.

I thought something might have been wrong with the download so I uninstalled Recuva, then downloaded a fresh copy using the alternate download site, Again the download and installation all appeared to go normally, but again, when I tried to run the program all I get is the initial splash screen for a fraction of a second.

The splash screen that pops up seems to have one or two buttons at the bottom but I can't be sure because the box is only visible for a fraction of a second.

I tried disabling my antivirus program but that didn't make any difference, still all I get is the initial screen for a fraction of a second.

The computer is running Windows XP Media Center with 1.5GB RAM.

[hazelnut]

What happens if you try a different browser n4aof?

[Metatron]

right click on the short-cut
choose properties
switch to compatibility tab




hope this helps

[n4aof]

hazelnut, on Jun 6 2009, 04:52 AM, said:

What happens if you try a different browser n4aof?

Recuva is a program, it doesn't run in a browser!

[n4aof]

Metatron, on Jun 6 2009, 09:14 AM, said:

right click on the short-cut
choose properties
switch to compatibility tab

hope this helps

My compatibility tab doesn't look quite like that, but fortunately the check boxes are in the same place so it wasn't hard to figure it out.
That fixed it.

Thanks

[hazelnut]

n4aof, on Jun 6 2009, 01:59 PM, said:

Recuva is a program, it doesn't run in a browser!

Not what I meant.

I was thinking the download and install may have been corrupted in some way so my thinking was to try a different browser. (Bear in mind it was before 6am this morning that I had that thought!)

Anyway metatron sorted it out, even though you didn't know the language