6 replies to this topic

[DJB]

Hi,
CCleaner shows they exist on my system, yet I cannot find them anywhere I'm comfortable mucking with without informed guidance.

The toolbars (Google, Google 4 and Yahoo) themselves don't (seem to) appear in my browsers, but there are obviously remnants of them.

I couldn't find any discussion of this is this forum, and apologize if a solution has been posted. In any case, I would sure appreciate the help.

Many thanks - Dave

[hazelnut]

When or where, do they show up in ccleaner?

Are they listed in add/remove programs list?

Can you say which browser you use and operating system.

Here are one or two links to start you off.

http://help.yahoo.com/l/us/yahoo/toolbar/t...toolbar-08.html

http://help.yahoo.com/l/us/yahoo/toolbar/t...toolbar-55.html

http://webaccelerato...ort.html#using4

http://www.google.com/support/toolbar/bin/...amp;answer=9231

[DJB]

Thanks, Hazelnut.
Sorry for the oversight - I run WinXP sp3; primary browser is Firefox, but I occasionally use IE; in both cases, latest stable versions.

I've seen a lot of links along the lines of the ones you kindly suggested, but they don't apply here - the toolbars were removed according to the vendor's instructions, and don't appear in the browsers. CCleaner shows remnants under Cleaner --- Applications Tab --- Internet, along with Sun Java. Come to think of it, it also shows Windows Live Messenger, which I uninstalled as per MS instructions (CP Add/Remove, just as with the toolbars).

I know this isn't any fault of CCleaner, but I'm hoping there have been enough others who have run into this that the knowledge (of how to get rid of those remnants) might be floating around.

I'm perfectly fine with using regedit; poking around the registry doesn't yield, to my eye, clear indication of what I can remove. Any ideas?

Again, thanks --- Dave

[Glenn]

Deleting HKCU\Software\Google\ and HKCU\Software\Yahoo\ should do it but I recommend you back up your registry first.

[DennisD]

Hi Dave, if you follow Glenns instructions, I would recommend ERUNT.

[DJB]

DennisD, on Jun 3 2009, 10:51 AM, said:

Hi Dave, if you follow Glenns instructions, I would recommend ERUNT.

Thanks Glenn and Dennis - I'll definitely give that a go and report back. I like ERUNT a lot and use it daily, but appreciate the "heads-up" because I have messed up at times.

Regards - Dave

[DJB]

Glenn, on Jun 3 2009, 09:20 AM, said:

Deleting HKCU\Software\Google\ and HKCU\Software\Yahoo\ should do it but I recommend you back up your registry first.

Thanks Glenn -

Your suggestion makes too broad a sweep: HKCU\Software\Google\ contains values for Google Earth and SketchUp, both of which I don't want to mess up. Google Toolbars and Google Toolbars 4 were in that folder, yet deleting (just) them, plus Yahoo Toolbars, then rebooting, still didn't solve the problem.

Any apps come to mind that can scan the registry and see if the corresponding .exe or .dll still exists? I'm frankly surprised CCleaner isn't catching this.

Regards, Dave