7 replies to this topic

[Loki188]

Hi, I downloaded the latest version 2.19.901 and every time I run the application, usage of processor goes up to 100%, even if I don´t perform any action. A worst part is, that when I shut it down, the process still appears(in task manager) and uses the 100%. I can´t kill it either.

[Augeas]

Did you download from a safe site, either Piriform or Filehippo? I presume you reboot to stop the process? I would first run a full virus scan and then run chkdsk. Then reinstall CC from the safe sites named. What O/S, by the way?

[Loki188]

Augeas, on May 13 2009, 12:39 PM, said:

Did you download from a safe site, either Piriform or Filehippo? I presume you reboot to stop the process? I would first run a full virus scan and then run chkdsk. Then reinstall CC from the safe sites named. What O/S, by the way?

Yes, I downloaded it from Filehippo, I always do. Yeah I had to reboot, I couldn´t kill another way. My virus program(NOD) is up to date and I ran chkdsk. I have Windows XP Home. Problem still occurs.

[hazelnut]

Which version of ccleaner are you using full (with toolbar) full (without toolbar), or slim build?


In options - settings do you have auto check for ccleaner updates ticked?

[Loki188]

I don´t know what the slim build is. I just download it from this address http://www.filehippo.com/download_ccleaner...db724b33ea39ae/ and install it.

If you mean CCleaner Yahoo! Toolbar? I always uncheck that during installation.

[hazelnut]

Try uninstalling it, rebooting,and installing the slim build from here

http://www.ccleaner....download/builds

and untick the option for automatic ccleaner updates and see if there is any improvement.

If no improvement, what antivirus/malware software do you run?

[Loki188]

Well I downloaded normal version one more time and reinstalled it and everything seems ok. I don´t know what went wrong before..But thanks for your help. :-)

[hazelnut]

Glad to hear all is well now Loki

Take care