22 replies to this topic

[az0025]

On 2 of my computers running Windows XP, I get the following errors when I try to Analyze or Defrag:
Analysis Failed/Building File List Failed.

It runs fine on all my other computers.

I ran "C:\Program Files\Defraggler\df.exe" C:\ /debug3 and attached is the resulting .txt file.

Attached Files

•  df.exe._1_9_138__2009_05_02_11_07_.txt   19.78K   19 downloads

[Graywalker]

az0025, on May 2 2009, 12:13 PM, said:

On 2 of my computers running Windows XP, I get the following errors when I try to Analyze or Defrag:
Analysis Failed/Building File List Failed.

Having the same problem on one computer (out of three so far).

Both windows Defrag and UltraDefrag worked on the drive. Still can't get Defraggler to work.
(attaching the debug output file)

Attached Files

•  df.exe._1_9_138__2009_05_04_09_41_.txt   10.96K   5 downloads

[ELiTe185]

az0025, on May 2 2009, 01:13 PM, said:

On 2 of my computers running Windows XP, I get the following errors when I try to Analyze or Defrag:
Analysis Failed/Building File List Failed.

It runs fine on all my other computers.

I ran "C:\Program Files\Defraggler\df.exe" C:\ /debug3 and attached is the resulting .txt file.

I am also having this problem.

I have been using Defraggler for quite some time now, over many versions, and never had a problem with it. This just started last night, and there were no major windows update or anything to prompt this. I tried reinstalling defraggler, but that did not help.

Attached is the debug file.

Here is what I believe to be the relevant part of the debug file:

2009-05-10] [21:42:39.139] 00f70 1 CVolumeOperationScheduler::ExecuteQueuedMethods#201 ---------------- Long task started ----------------
[2009-05-10] [21:42:39.139] 00f70 1 CAnalysis::AnalyzeVolume#19 Entering CAnalysis::AnalyzeVolume
[2009-05-10] [21:42:39.139] 00f70 1 CAnalysis::AnalyzeVolume#27 Analysis of volume C: started
[2009-05-10] [21:42:39.139] 00f70 1 Wow64FsRedirectorDisabler::Acquire#50 Wow64DisableWow64FsRedirection failed with error code: 0x80070001.
[2009-05-10] [21:42:39.140] 00f70 1 CAnalysis::AnalyzeVolume#62 Volume C: flushed.
[2009-05-10] [21:42:39.334] 00f70 1 CVolume::ReloadMap#247 00 00 00 00 00 00 00 00 55 7f a2 04 00 00 00 00 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 
[2009-05-10] [21:42:39.334] 00f70 1 CVolume::ReloadMap#260 MftZone: <12553632, 12604864).
[2009-05-10] [21:42:39.344] 00f70 1 CAnalysis::AnalyzeVolume#78 Initialization finished in 0.204 seconds.
[2009-05-10] [21:42:39.344] 00f70 1 CNtfs::ReadFileRange#65 SetFilePointerEx failed with error code: 0x00000057 (hVolume: 0x000001bc, offset: 1229026946693312040)
[2009-05-10] [21:42:39.344] 00f70 1 CNtfs::LoadMft#32 ReadSector failed with error code 87.
[2009-05-10] [21:42:39.344] 00f70 1 CAnalysis::AnalyzeVolume#89 Analysis of volume C: finished in 0.000 seconds.
[2009-05-10] [21:42:39.344] 00f70 1 Wow64FsRedirectorDisabler::Release#59 Wow64RevertWow64FsRedirection skipped.
[2009-05-10] [21:42:39.344] 00f70 1 CAnalysis::AnalyzeVolume#19 Leaving CAnalysis::AnalyzeVolume
[2009-05-10] [21:42:39.344] 00f70 1 CVolumeOperationScheduler::ExecuteQueuedMethods#232 ---------------- Long task finished (time: 0.205s, return code: 0x00000000) ----------------

I run Windows Vista home premium 32-bit on a toshiba laptop.

Thank you for your help.

EDIT: Strangely enough, when I go to file->defrag folder and select the C drive, it works just fine.

Attached Files

•  Defraggler.exe._1_9_138__2009_05_10_21_42_.txt   20.44K   4 downloads

[MrRon]

Thanks, we are looking into this.


MrRon

[az0025]

Same problem with new version 1.10.

[az0025]

Same problem with version 1.11

[MrRon]

Thanks for the extra info, we are still looking into this.

MrRon

[kshitij]

I dloaded defraggler 3 days ago and heve been trying to defrag my c: ever since...
It did not work with c: and then i tried d:, which was successful..

With c:, i am getting analysis failed and building file list failed...

I am using vista 32 bit sp 2 as os

Here is the log attached....

Attached Files

•  defraggler.exe._1_11_148__2009_06_26_10_23_.1.txt   16.28K   5 downloads
•  defraggler.exe._1_11_148__2009_06_26_10_23_.txt   2.76K   1 downloads

[az0025]

Same problem with version 1.13

[imamikola]

i have had the same problem with the v 1.12.152

i had uninstall it and download the new one the same version
because i thought it because a virus

instal the new one
but the result is it died suddenly after i clicked
the analize or defrag button

Attached Files

•  exception.txt   6.68K   5 downloads

[realfan]

I've got the same problem...since this problem exists with defraggler i cant even defrag with windows' defragger even... whats wrong? pls help me anyone

[Snowknight26]

I have a similar issue when trying to analyze a 15TB RAID (which strangely shows up as only being a few million bytes short of 5 trillion - http://i32.tinypic.com/1zf7z1i.png )

Another thing I noticed was that before the Defraggler GUI even showed, the task manager indicated defraggler.exe (shame it's not 64-bit) using 1.4GB of RAM.

But anyway, I've attached a debug log just like everyone else. Would love to see some progress on this issue.

Attached Files

•  Defraggler.exe._1_13_155__2009_09_02_00_51_.txt   17.37K   6 downloads

[fireryone]

Possibly related to another report of the issue here:
http://forum.piriform.com/index.php?showto...mp;#entry150262

[epoc]

BUMP!! Same issue here. Any updates??

[dragma]

I have exactly the same problem

Any idea about how fix it??


Thanks in advance!!

[hazelnut]

Please include a defraggler debug log as then the devs have something to work with

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode

[dragma]

hazelnut, on Nov 2 2009, 06:41 AM, said:

Please include a defraggler debug log as then the devs have something to work with

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode

Hi, i´m attaching the debug results

Thanks so much

PD: Very good site!!

Attached Files

•  Defraggler.exe._1_14_159__2009_11_02_03_46_.txt   14.43K   2 downloads

[MrRon]

We have improved the logging in the next release of Defraggler to help us find the cause of this

[dragma]

I have problems with Defraggler running in normal accounts in windows, however the problem doesn ´t exist in safe mode and entering to Administrator account





OK

[Snowknight26]

Still having the same issues (analysis failed, huge RAM usage, and incorrect size display) with the latest version.

New log attached.

Attached Files

•  Defraggler.exe._1_15_163__2009_11_04_13_44_.txt   19.02K   6 downloads