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Analysis Failed/Building File List Failed


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#1 OFFLINE   az0025

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Posted 02 May 2009 - 06:13 PM

On 2 of my computers running Windows XP, I get the following errors when I try to Analyze or Defrag:
Analysis Failed/Building File List Failed.

It runs fine on all my other computers.

I ran "C:\Program Files\Defraggler\df.exe" C:\ /debug3 and attached is the resulting .txt file.

Attached Files



#2 OFFLINE   Graywalker

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Posted 04 May 2009 - 03:52 PM

View Postaz0025, on May 2 2009, 12:13 PM, said:

On 2 of my computers running Windows XP, I get the following errors when I try to Analyze or Defrag:
Analysis Failed/Building File List Failed.

Having the same problem on one computer (out of three so far).

Both windows Defrag and UltraDefrag worked on the drive. Still can't get Defraggler to work.
(attaching the debug output file)

Attached Files



#3 OFFLINE   ELiTe185

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Posted 11 May 2009 - 03:02 AM

View Postaz0025, on May 2 2009, 01:13 PM, said:

On 2 of my computers running Windows XP, I get the following errors when I try to Analyze or Defrag:
Analysis Failed/Building File List Failed.

It runs fine on all my other computers.

I ran "C:\Program Files\Defraggler\df.exe" C:\ /debug3 and attached is the resulting .txt file.

I am also having this problem.

I have been using Defraggler for quite some time now, over many versions, and never had a problem with it. This just started last night, and there were no major windows update or anything to prompt this. I tried reinstalling defraggler, but that did not help.

Attached is the debug file.

Here is what I believe to be the relevant part of the debug file:
2009-05-10] [21:42:39.139] 00f70 1 CVolumeOperationScheduler::ExecuteQueuedMethods#201 ---------------- Long task started ----------------
[2009-05-10] [21:42:39.139] 00f70 1 CAnalysis::AnalyzeVolume#19 Entering CAnalysis::AnalyzeVolume
[2009-05-10] [21:42:39.139] 00f70 1 CAnalysis::AnalyzeVolume#27 Analysis of volume C: started
[2009-05-10] [21:42:39.139] 00f70 1 Wow64FsRedirectorDisabler::Acquire#50 Wow64DisableWow64FsRedirection failed with error code: 0x80070001.
[2009-05-10] [21:42:39.140] 00f70 1 CAnalysis::AnalyzeVolume#62 Volume C: flushed.
[2009-05-10] [21:42:39.334] 00f70 1 CVolume::ReloadMap#247 00 00 00 00 00 00 00 00 55 7f a2 04 00 00 00 00 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff 
[2009-05-10] [21:42:39.334] 00f70 1 CVolume::ReloadMap#260 MftZone: <12553632, 12604864).
[2009-05-10] [21:42:39.344] 00f70 1 CAnalysis::AnalyzeVolume#78 Initialization finished in 0.204 seconds.
[2009-05-10] [21:42:39.344] 00f70 1 CNtfs::ReadFileRange#65 SetFilePointerEx failed with error code: 0x00000057 (hVolume: 0x000001bc, offset: 1229026946693312040)
[2009-05-10] [21:42:39.344] 00f70 1 CNtfs::LoadMft#32 ReadSector failed with error code 87.
[2009-05-10] [21:42:39.344] 00f70 1 CAnalysis::AnalyzeVolume#89 Analysis of volume C: finished in 0.000 seconds.
[2009-05-10] [21:42:39.344] 00f70 1 Wow64FsRedirectorDisabler::Release#59 Wow64RevertWow64FsRedirection skipped.
[2009-05-10] [21:42:39.344] 00f70 1 CAnalysis::AnalyzeVolume#19 Leaving CAnalysis::AnalyzeVolume
[2009-05-10] [21:42:39.344] 00f70 1 CVolumeOperationScheduler::ExecuteQueuedMethods#232 ---------------- Long task finished (time: 0.205s, return code: 0x00000000) ----------------

I run Windows Vista home premium 32-bit on a toshiba laptop.

Thank you for your help.

EDIT: Strangely enough, when I go to file->defrag folder and select the C drive, it works just fine.

Attached Files



#4 OFFLINE   MrRon

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Posted 11 May 2009 - 08:01 AM

Thanks, we are looking into this.

:)
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#5 OFFLINE   az0025

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Posted 11 May 2009 - 10:34 PM

Same problem with new version 1.10.

#6 OFFLINE   az0025

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Posted 24 June 2009 - 03:26 PM

Same problem with version 1.11

#7 OFFLINE   MrRon

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Posted 25 June 2009 - 08:42 AM

Thanks for the extra info, we are still looking into this.

MrRon

#8 OFFLINE   kshitij

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Posted 26 June 2009 - 05:03 AM

I dloaded defraggler 3 days ago and heve been trying to defrag my c: ever since...
It did not work with c: and then i tried d:, which was successful..

With c:, i am getting analysis failed and building file list failed...

I am using vista 32 bit sp 2 as os

Here is the log attached....

Attached Files



#9 OFFLINE   az0025

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Posted 26 August 2009 - 05:49 PM

Same problem with version 1.13

#10 OFFLINE   imamikola

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Posted 28 August 2009 - 08:51 PM

i have had the same problem with the v 1.12.152

i had uninstall it and download the new one the same version
because i thought it because a virus

instal the new one
but the result is it died suddenly after i clicked
the analize or defrag button

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#11 OFFLINE   realfan

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Posted 29 August 2009 - 11:51 AM

I've got the same problem...since this problem exists with defraggler i cant even defrag with windows' defragger even... whats wrong? pls help me anyone

#12 OFFLINE   Snowknight26

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Posted 02 September 2009 - 06:01 AM

I have a similar issue when trying to analyze a 15TB RAID (which strangely shows up as only being a few million bytes short of 5 trillion - http://i32.tinypic.com/1zf7z1i.png )

Another thing I noticed was that before the Defraggler GUI even showed, the task manager indicated defraggler.exe (shame it's not 64-bit) using 1.4GB of RAM.

But anyway, I've attached a debug log just like everyone else. Would love to see some progress on this issue.

Attached Files



#13 OFFLINE   fireryone

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Posted 11 October 2009 - 01:42 PM

Possibly related to another report of the issue here:
http://forum.piriform.com/index.php?showto...mp;#entry150262
fireryone



There are 10 types of people in this world.
Those who understand binary, and those who don't.

#14 OFFLINE   epoc

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Posted 23 October 2009 - 01:10 AM

BUMP!! Same issue here. Any updates??

#15 OFFLINE   dragma

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Posted 02 November 2009 - 06:19 AM

I have exactly the same problem :( :(

Any idea about how fix it??


Thanks in advance!! ;)

#16 OFFLINE   hazelnut

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Posted 02 November 2009 - 06:41 AM

Please include a defraggler debug log as then the devs have something to work with

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#17 OFFLINE   dragma

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Posted 02 November 2009 - 06:48 AM

View Posthazelnut, on Nov 2 2009, 06:41 AM, said:

Please include a defraggler debug log as then the devs have something to work with

http://docs.piriform.com/defraggler/troubl...r-in-debug-mode

Hi, iīm attaching the debug results

Thanks so much

PD: Very good site!!

Attached Files



#18 OFFLINE   MrRon

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Posted 02 November 2009 - 10:13 AM

We have improved the logging in the next release of Defraggler to help us find the cause of this :)

#19 OFFLINE   dragma

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Posted 02 November 2009 - 08:16 PM

I have problems with Defraggler running in normal accounts in windows, however the problem doesn īt exist in safe mode and entering to Administrator account :mellow:





OK

#20 OFFLINE   Snowknight26

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Posted 04 November 2009 - 07:45 PM

Still having the same issues (analysis failed, huge RAM usage, and incorrect size display) with the latest version.

New log attached.

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