3 replies to this topic

[chrissywiss]

When ever I try to scan an item I get the below error.

 Scanning_error.JPG   39.09K   16 downloads

This error makes me believe this is a registry issue. When I select cancel I get this error:

 Error_1706.JPG   39.83K   11 downloads

Does anyone know why this is or how to fix it? It started happening since I updated the HP Software.

I am on the vista system. Any ideas?

[Robbie]

perhaps uninstalling and reinstalling the software and drivers may help. The error seems to be an installer issue error relating to HP from what I can see from googling (which I had to do yesterday as I installed an HP all-in-one yesterday and got a network resource error similar to yours near the end of the installation, at the configuration stage of the setup. I uninstalled and reinstalled everything and it installed correctly the second time) .

Have a look at the following to see if there is anything that may be of help:

http://forums11.itrc.hp.com/service/forums...hreadId=1014990

[abu aufa]

Robbie, on Apr 27 2009, 05:21 AM, said:

perhaps uninstalling and reinstalling the software and drivers may help. The error seems to be an installer issue error relating to HP from what I can see from googling (which I had to do yesterday as I installed an HP all-in-one yesterday and got a network resource error similar to yours near the end of the installation, at the configuration stage of the setup. I uninstalled and reinstalled everything and it installed correctly the second time) .

Have a look at the following to see if there is anything that may be of help:

http://forums11.itrc.hp.com/service/forums...hreadId=1014990

I agreed with Rob This is corrupt MSI.Try to uninstall with Windows Cleanup Utility
and reinstall

[Rykmann]

I recently updated our ERP software and CC. I then ran a registry scan.

When I tried to run the ERP software I got this error - never happened before.

Error 1706. No valid source could be found for product Data Interface. The Windows installer cannot continue.
(It’s trying to find a msi file.)

After I restored the registry backup I could run the ERP software.

I uninstalled and re-installed the ERP software – ran a registry scan, same error. The only way to get the ERP software to run is to restore the old registry backup and not run CC.

I have looked at registry issues and can’t find a reference to msi files or even a reference to the ERP software.

Not sure what to look for.

Attached Files

•  Error1706.jpg   140.11K   0 downloads