5 replies to this topic

[Eloora]

This started happening a few months ago, and I quit using Defraggler in favor of Smart Defrag, but I liked the different defrag options Defraggler has, so I fired it up again. Basically, every time I analyze my C drive, it gets to 100% and then crashes. The crash window pops up with "Defraggler has encountered a problem and needs to close". The error signature says this:

AppName: defraggler.exe AppVer: 1.8.0.132 ModName: defraggler.exe
ModVer: 1.8.0.132 Offset: 00082624

I am actually able to defrag by folder from the Action menu (which I never bothered with before), but that's all I've tried so far. Can't use the debug version either...the command window flashes open then shuts immediately. Oddly enough, it's able to analyze and defrag my external HD like normal. It's pretty full, but only about 60GB total, and no OS on it. Windows XP Pro is on my C drive.

Any ideas what could be causing the crash? I can include any other pertinent info, just let me know.

Thanks.

[MrRon]

Do you get an exception.txt file, it should be in the same folder as the Defraggler.exe

MrRon

[Eloora]

MrRon, on Mar 31 2009, 03:08 AM, said:

Do you get an exception.txt file, it should be in the same folder as the Defraggler.exe

MrRon

Sure do.

Attached Files

•  exception.txt   14.32K   8 downloads

[benoit]

I recurrently get the same problem with an ERROR_INVALID_ADDRESS (

::GetLastError

returns 487).

[Wedgewood401]

I am have the same problem, Deffragler gets to 54% completed (always) and I get the Must Shut Down message. Detail in the Window reporting window does refer to a appcompat.txt file. This problems has just started since I updated to the latest version of Deffragler in the last few days.

[Nergal]

Do any of you have the exception.txt file mr. ron asked for? If so please attach it to the thread (Go to full editor in the post box and the browse for the exception file, don't forget to press attach)