Downloaded a supposed CCleaner product and it wiped my computer clean

Started by JAW292, Mar 02 2009 03:41 PM

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#1 OFFLINE JAW292

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Posted 02 March 2009 - 03:41 PM

Yesterday as I was running CCleaner on my laptop, a pop up came up inviting me to download a new CCleaner program - it said it would make my system run faster - I downloaded it and it completely wiped my laptop clean. All of my files are GONE. I can't even get on the internet now even after restoring it to factory settings.

Is this a scam or is this a legitimate program CCleaner is promoting?

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#2 OFFLINE kmillerusaf

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Posted 02 March 2009 - 03:56 PM

I HIGHLY doubt this is something Piriform set up inside of CCleaner. Where did you download the original CCleaner from? Do you remember where the "update" directed you to (the website's address)?

There's always an exception to the rule. I'm that exception.

Desktop ----- AMD Athlon 3700+ (2.64Ghz), 2GB DDR 400, ASUS A8N-SLI Premium, 500GB HD, Windows XP Pro SP3, Avira Antivir Personal
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#3 OFFLINE JAW292

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Posted 03 March 2009 - 07:35 PM

My husband downloaded the original program directly from CCleaner. He said the "update" was a pop up that did not lead him to a website. He just clicked on "okay" or "install" or whatever and it proceeded to "clean" his computer. "Clean" it did - there's nothing left. I guess he was scammed and didn't check out who was sending it to him. I've already scolded him.

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#4 OFFLINE JAW292

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Posted 03 March 2009 - 11:50 PM

New info. Hubby had IT guy take a look at his laptop. The program that got downloaded was called Speed Fix and it loaded a TON of viruses onto his laptop. Shut the sound off, no access to internet, and wiped ALL FILES. This popped up when he was running CCleaner so people need to beware!!!!!!!!!!

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#5 OFFLINE kmillerusaf

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Posted 04 March 2009 - 12:43 AM

Will do but I doubt he got that FROM CCleaner...

There's always an exception to the rule. I'm that exception.

Desktop ----- AMD Athlon 3700+ (2.64Ghz), 2GB DDR 400, ASUS A8N-SLI Premium, 500GB HD, Windows XP Pro SP3, Avira Antivir Personal
At work ----- Intel C2D T1700 (1.6Ghz), 2GB DDR2 667, Dell OUY141, 80GB HD, Windows XP Pro SP2, Symantec 10
Laptop ----- Intel C2D P8400 (2.4 Ghz), 4GB DDR3 1066, Mainboard, 160GB HD, Dualboot: Windows 7/openSUSE 11.1, Avira Antivir Personal

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#6 OFFLINE YoKenny

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Posted 04 March 2009 - 10:35 AM

JAW292, on Mar 3 2009, 06:50 PM, said:

New info. Hubby had IT guy take a look at his laptop. The program that got downloaded was called Speed Fix and it loaded a TON of viruses onto his laptop. Shut the sound off, no access to internet, and wiped ALL FILES. This popped up when he was running CCleaner so people need to beware!!!!!!!!!!

Beware of CCleaner or of your Hubby?

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