16 replies to this topic

[AliceZ]

I've opened my CCleaner today (on my Win98se) computer and clicked on lower right "Check for Updates."
There was an update 2.17.853. However, after 3/4 of the download, I get a message "The connection with the server was reset." I tried several times, same result!
What is happening? I can't keep trying to download if I keep getting this message, correct?
Alice

[DennisD]

It could be something somewhere along your connection, so maybe unplug your line for 30 seconds or so and then re-connect to the web.

I've had this happen, and this usually fixes it. I think a couple of times I rebooted my computer to fix it.

[AliceZ]

DennisD, on Feb 28 2009, 10:49 PM, said:

It could be something somewhere along your connection, so maybe unplug your line for 30 seconds or so and then re-connect to the web.

I've had this happen, and this usually fixes it. I think a couple of times I rebooted my computer to fix it.

Thanks. Never had a problem before downloading the Slim version. And, I have just downloaded updates for SpyBlaster and SpyBot with no problems.

Does FileHippo offer the CCleaner slim version for download?

I'm on dial-up and each restart is another phone call charge.

[DennisD]

I don't think Filehippo has the different builds, but I think the only difference, is the slim build is minus the Yahoo Toolbar option, and you can uncheck that option during the install.

The installed folder of each version is 2.44mb.

Hope that helps.

[Buzzzzzby]

I'm having the same problem exactly (on 2 different computers but same dialup connection) which would indicate it's a problem with the website I reckon!

[AliceZ]

DennisD, on Feb 28 2009, 11:08 PM, said:

I don't think Filehippo has the different builds, but I think the only difference, is the slim build is minus the Yahoo Toolbar option, and you can uncheck that option during the install.

The installed folder of each version is 2.44mb.

Hope that helps.

Thanks. Slim version is about 900 kb and usually downloads faster on my dial-up. As a senior citizen with limited funds I try to connect just once a day because of the telephone charges, taxes, etc.

I'll wait a while to download again and see what happens. I wish CCleaner had another site (mirror, I think it is called) to download from in case we were having a 'problem' with the other one. Oh well, just have to live with it I guess.

Alice

[DennisD]

I'm sorry for your problems guys, this will be pointed out to the developers, as it may be a problem not affecting faster downloads.

[Jamin4u]

Try downloading the slim version from here.

http://www.ccleaner....download/builds

[DennisD]

Jamin4u, on Feb 28 2009, 11:18 PM, said:

Try downloading the slim version from here.

http://www.ccleaner....download/builds

That's already been tried in this thread:

http://forum.pirifor...topic=20661&hl=

I've pm'd one of the developers about this, so maybe there may be a fix for it.

EDIT: There seems to be a workaround for this pointed out in this post:

http://forum.piriform.com/index.php?showto...st&p=129688

Hope this helps.

[Jamin4u]

Thanks DennisD, I plainly didn't see that thread.

A browser problem would explain why I had no problem downloading the slim build in IE7.

(DSL Download = 2.549 Mbps)

[Buzzzzzby]

Well, I've tried it on Firefox, Opera and finally IE7 and none of them worked I'm afraid.
I also tried the Zip portable version and got as far as 86% completed before the server was disconnected again.
Tried it on my IDM download manager but then found that it (the website) had no 'Resume' facility for interrupted downloads, so that was a no-go as well!

I'm in the UK by the way.

[hazelnut]

Just downloaded slim version via opera, no problems (am also in UK)

[Buzzzzzby]

hazelnut, on Mar 1 2009, 08:13 AM, said:

Just downloaded slim version via opera, no problems (am also in UK)

On dialup?

[hazelnut]

Buzzzzzby, on Mar 1 2009, 04:19 PM, said:

On dialup?

No.

Are you still unable to download it?

[Jamin4u]

I always use CCleaner.com for download.

Majorgeeks is a trusted alternative:

http://majorgeeks.co...lbar_d4191.html

Click on one of the links next to the flags, and be careful not to download Spyware Doctor by mistake on the download page.

Checkout the old screen shot while your there.

[Buzzzzzby]

Jamin4u, on Mar 2 2009, 01:23 AM, said:

Majorgeeks is a trusted alternative:

http://majorgeeks.co...lbar_d4191.html

As an update - I just tried the slim version download from the CCleaner (builds) page again, but was still unable to complete the download - However, the download from the MajorGeeks site as per Jamin4u's post was a successful trouble-free download.

Thanks Jamin!

[GorillaStein]

I was having the same problem on dial-up while downloading Avg anti virus from filehippo.com, try closing your anti virus software before you download that seemed to work for me, for some reason.