4 replies to this topic

[schatzi891]

Hi Everyone...

I just downloaded Firefox a few days ago and now I can't seem to read my AOL e-mail in there. This seemed to happen after I ran the CCleaner program. I wonder if it didn't remove some files I need for dial-up or maybe some other files that I need?

Does anyone what might have happened? My AOL homepage and e-mails open up fine in IE 7.

Thanks for your time,

Sylvia

[Andavari]

Something to try, although I don't know if it will work:
1. Start Firefox.
2. Click Tools, Clear Private Data.
3. Close Firefox, then restart it to see if it now works with your email.

[Keithuk]

Welcome to Piriform Sylvia.

I've had a similar problem for the last 3 or 4 days. I'm not saying its related or CC has caused the problem but I can't access my emails with IE6.0 SP1 and Outlook Express 6.0. You click on Send/Receive and it just sits there doing nothing. IE works without any problem. I did a system restore a couple of days ago then it worked. Yesterday it stopped working again.

[YoKenny]

I do not have a problem reading my email in OE nor Hotmail after running CCleaner and I discussed it here:
http://forum.piriform.com/index.php?showto...&hl=hotmail

I don't use Firefox and I believe that it should be Thunderbird that reads email.

I also see that there are several reports of Thunderbird not being able to retrieve email because the anti virus application has blocked email reception.

[Keithuk]

Well my email has started working again today. I'm not sure if it was just a glitch or what. I'm not blaming CC as I've said. We will have to see what happens tomorrow. Now I didn't get a reminder that Kenny had answered this email but thats just this forum not OE.