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2.15.815 update problem


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#1 OFFLINE   lynmar

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Posted 24 December 2008 - 12:32 PM

My computer does not read any content to the upgrade exe file.
However, the box reports I am downloading the file.
2.14 installed properly and works well.
I am administrator.
Any suggestions would be appreciated.
Marv

#2 OFFLINE   hazelnut

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Posted 24 December 2008 - 12:37 PM

Have you tried downloading from here?

http://www.CCleaner....nloadbuilds.asp
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#3 OFFLINE   lynmar

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Posted 24 December 2008 - 04:09 PM

View Posthazelnut, on Dec 24 2008, 12:37 PM, said:

Have you tried downloading from here?

http://www.CCleaner....nloadbuilds.asp


Thanks for the response unfortunately it did not work.

My computer shows that the exe file was downloaded but it then shows that the file had no content.

Therefore no exe file was transferred to my "downloads".

I am confused.

#4 OFFLINE   YoKenny

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Posted 24 December 2008 - 05:03 PM

What are you using to download CCleaner?

What operating system and Service Pack level are you running?
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#5 OFFLINE   lynmar

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Posted 24 December 2008 - 08:30 PM

View PostYoKenny, on Dec 24 2008, 05:03 PM, said:

What are you using to download CCleaner?

What operating system and Service Pack level are you running?

I use Vista Business SP 2

And IE8 Beta 1

CCleaner 214 works just fine.

#6 OFFLINE   YoKenny

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Posted 24 December 2008 - 08:40 PM

View Postlynmar, on Dec 24 2008, 03:30 PM, said:

I use Vista Business SP 2

And IE8 Beta 1

CCleaner 214 works just fine.

IE8 beta 2 is out and works great.
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#7 OFFLINE   lynmar

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Posted 25 December 2008 - 01:33 AM

View PostYoKenny, on Dec 24 2008, 08:40 PM, said:

IE8 beta 2 is out and works great.

I would like to get IE 8 Beta 2.

But, I am unable to find a way to uninstall IE 8 Beta 1 in Vista.

Beta 1 does not show up on my list of programs.

I would be grateful if you could advise a method of uninstalling the beta 1.

Windows does not show a method in their help section.

Marv

#8 OFFLINE   Typhoon87

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Posted 25 December 2008 - 03:21 AM

View Postlynmar, on Dec 24 2008, 09:33 PM, said:

I would like to get IE 8 Beta 2.

But, I am unable to find a way to uninstall IE 8 Beta 1 in Vista.

Beta 1 does not show up on my list of programs.

I would be grateful if you could advise a method of uninstalling the beta 1.

Windows does not show a method in their help section.

Marv
check this site out http://blogs.msdn.com/ie/archive/2008/08/2...r-8-beta-2.aspx

#9 OFFLINE   hazelnut

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Posted 25 December 2008 - 05:41 AM

Also have a read at the posts here if Typhoon's link doesn't help

http://news.softpedia.com/news/Uninstallin...a-1-80510.shtml
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#10 OFFLINE   Andavari

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Posted 25 December 2008 - 06:25 AM

Back to the CCleaner issue. You could try the old trick of emptying the Temporary Internet Files, then immediately restart your system and try the download again. Or try the download in a different browser altogether.

Edit:
It could be your installed antimalware software ("antivirus, antispyware") stopping the download too. There's often false positives against CCleaner that are reported on the forums, so perhaps checking your antimalware logs may reveal something.
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#11 OFFLINE   lynmar

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Posted 25 December 2008 - 02:48 PM

View PostAndavari, on Dec 25 2008, 06:25 AM, said:

Back to the CCleaner issue. You could try the old trick of emptying the Temporary Internet Files, then immediately restart your system and try the download again. Or try the download in a different browser altogether.

Edit:
It could be your installed antimalware software ("antivirus, antispyware") stopping the download too. There's often false positives against CCleaner that are reported on the forums, so perhaps checking your antimalware logs may reveal something.

Thank you for the suggestions, unfortunately neither worked.

Still 2.14 still works just fine.

BTW I am now using IE8 beta 2.

Could the fact that I have 2.14 installed be inhibiting the installation of 2.15?

Marv

#12 OFFLINE   lynmar

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Posted 25 December 2008 - 05:46 PM

View PostAndavari, on Dec 25 2008, 06:25 AM, said:

Back to the CCleaner issue. You could try the old trick of emptying the Temporary Internet Files, then immediately restart your system and try the download again. Or try the download in a different browser altogether.

Edit:
It could be your installed antimalware software ("antivirus, antispyware") stopping the download too. There's often false positives against CCleaner that are reported on the forums, so perhaps checking your antimalware logs may reveal something.

As a last resort I uninstalled 2.14 and simply installed 2.15 from File Hippo.

It worked.

Thank you and those people who made suggestions.

Presently both IE8 beta 2 and CCleaner 2.15 work.

Marv

#13 OFFLINE   hazelnut

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Posted 25 December 2008 - 05:49 PM

You should be able to install 'over the top' of an installation with a new version.

Are you choosing the save to desktop option?

Do that and then run the exe file it should just 'overwrite' the old one.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#14 OFFLINE   lynmar

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Posted 26 December 2008 - 11:49 AM

View Posthazelnut, on Dec 25 2008, 05:49 PM, said:

You should be able to install 'over the top' of an installation with a new version.

Are you choosing the save to desktop option?

Do that and then run the exe file it should just 'overwrite' the old one.

I did not know about the save to desktop option.

However, by uninstalling 2.14 I was able to install 2.15.

Thanks again for the help.

Marv