6 replies to this topic

[tommyk]

I keep getting a popup for Super Anti-Spyware asking to download updates.

I click on it but it keeps locking up and I have to close it.

Does anyone know about this and I can I resolve the issue?

Thanks

[Humpty]

Seems all of SUPERAntiSpyware is having a bit of strife atm.Just hang 5 for a bit till they resolve any issues their end.

Quote

SUPERAntiSpyware.com - Site Momentarily Unavailable

We are currently experiencing a high server load with our site. Our system administrators are working to resolve this issue and the site should be back up in a few moments. We apologize for the inconvenience.

[tommyk]

Humpty, on Dec 24 2008, 03:04 AM, said:

Seems all of SUPERAntiSpyware is having a bit of strife atm.Just hang 5 for a bit till they resolve any issues their end.

This has been occurring for a number of days . . . not just momentarily. And it has not been resolved in a "few moments"

The download starts, goes through some installation, then hangs up.

[hazelnut]

Did this problem occur after installing some other software perhaps?

Any other problems?

Also read here

http://forums.superantispyware.com/viewtop...?f=2&t=2259

[Andavari]

I think if it happens for a few more days it wouldn't hurt to uninstall, reboot, then reinstall SAS.

[tommyk]

I haven't installed any new software.

When I manually update SAS normally I get the updates . . . but when I do it through the "pop-up" it starts then hangs up and stops running. Is the "pop-up" update trying to update the entire SAS program or just the spyware updates?

I'll try to uninstall then re-install to see if that helps.

[Andavari]

SAS updated fine for me, so I'd say you most likely need to:
1. Uninstall SAS.
2. Restart your computer.
3. Install SAS.