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Microsoft Outlook unable to load Sent Mail folder after using Cleaner


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#1 OFFLINE   arjun5

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Posted 11 December 2008 - 01:07 PM

I installed CCleaner yesterday and ran the Cleaner and Registry fix. Subsequently, when I go to outlook, I am unable to see anything in my Sent mail folder. All other folders are ok. Mail is still being sent, but shows in Outbox despite it being sent. I use AOL through Microsoft Outlook and have not had any problems before. Not sure what happened. Can anybody help? Thanks.

#2 OFFLINE   Nergal

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Posted 11 December 2008 - 07:40 PM

Did you make a backup of the reg entries you deleted? I'm guessing you let it delete something along the lines of
HKEY_CLASSES_ROOT\MailFileAtt
HKEY_CLASSES_ROOT\mapifvbx.object
HKEY_CLASSES_ROOT\mapifvbx.object.1


or something else that is needed.

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ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explaination

#3 OFFLINE   hazelnut

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Posted 12 December 2008 - 06:34 AM

If you accepted the prompt to make a backup of the registry entries you were going to delete using the registry cleaner, now would be a good time to restore them.

They are kept by default in ''my documents'', right-click and choose merge.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#4 OFFLINE   Disk4mat

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Posted 12 December 2008 - 10:04 AM

Deleted by Disk4mat