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Missing MUI reference


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#1 OFFLINE dawnbreaker

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Posted 26 November 2008 - 10:59 AM

Every time I scan for issues, I get the following message

MissingMUIreference c:\programmefiles\comodo\comodoantiviru\Emgupd\engAutoupd.exe

Reg key HKCU\software\microsoft\windows\shellnoroam\MUIcach

This happens every time I run CCleaner after every session.

Any fix please???

#2 ONLINE Nergal

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Posted 26 November 2008 - 12:40 PM

Hi, Like many Antivirus and Antimalware programs Comodo antivirus probably does not report correctly to the MUI chache, this is done to make it harder for Malware to disable your protection and/or (as in this case) your protection's ability to update itself. It is common to see one or more entries report as missing MUI in regards to your antivirus solution.

If you ARE currently using the Comodo product then you can ignore the entry.


Highlight the Reg entry right click it and choose open in regedit
Go to Options
Exclude
Click the Add Registry button
Choose HKCU from the drop down and type in the key's value (in your case it'll be something like
software\microsoft\windows\shellnoroam\MUIcach\comodo )

Hope that helps
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explanation

#3 OFFLINE dawnbreaker

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Posted 26 November 2008 - 01:26 PM

Hi, Like many Antivirus and Antimalware programs Comodo antivirus probably does not report correctly to the MUI chache, this is done to make it harder for Malware to disable your protection and/or (as in this case) your protection's ability to update itself. It is common to see one or more entries report as missing MUI in regards to your antivirus solution.

If you ARE currently using the Comodo product then you can ignore the entry.


Highlight the Reg entry right click it and choose open in regedit
Go to Options
Exclude
Click the Add Registry button
Choose HKCU from the drop down and type in the key's value (in your case it'll be something like
software\microsoft\windows\shellnoroam\MUIcach\comodo )

Hope that helps


Thanks for the info but I don't see OPTIONS OR EXCLUDE

#4 ONLINE hazelnut

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Posted 27 November 2008 - 08:57 AM

Options is the button just beneath the picture of a spanner when you open CCleaner on your desktop.

Press options and you will then see the exclude Nergal is talking about.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#5 OFFLINE dawnbreaker

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Posted 27 November 2008 - 01:48 PM

Options is the button just beneath the picture of a spanner when you open CCleaner on your desktop.

Press options and you will then see the exclude Nergal is talking about.



Thanks for the info........tried that but it doesn't work.
Such is life.

#6 OFFLINE Alan_B

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Posted 27 November 2008 - 04:39 PM

Use Windows explorer and look for your missing
c:\programmefiles\comodo\comodoantiviru\Emgupd\engAutoupd.exe.

actually, start looking for c:\p*
I think you will find the correct spelling is C:\Program Files.
Similarly proceed through the rest of the path perhaps Comodoantiviru should have a space.
You MAY eventually discover that ...\Emgupd\ does exist, but that it is inaccessible.
Inaccessible folders are one of the "benefits" you get for free with NTFS.

engAutoupd.exe could exist within a folder, and Comodo could know it is there and use it even if its folder is inaccessible.

The folder could be inaccessible due to :-
registry corruption (inevitable "benefit" free with Windows, how I miss *.ini files); or
a side-effect of a battle between Comodo and Malware; or
part of Comodo's self protection.
If you wanted you could probably disable Comodo's protection;
BUT FIRST check on the Comodo forum - I think you could expose yourself to danger and you really need advice before tampering with malware protection.

If it is inaccessible for any reason, then CCleaner will always be told by Windows that engAutoupd.exe does not exist,
and when you clean the MUIcache it will be purged from the registry,
and immediately Comodo next uses engAutoupd.exe then Windows will say "I see you" and dump the reference back in the registry
(why it should do that is any-ones guess - mysteries also come free with Windows !!!).

Regards
Alan.