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Hi can you please help


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#1 OFFLINE   smallfeet

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Posted 16 November 2008 - 01:25 PM

Hi am new here so hi everyone.

Did a new install of xp pro with service pack 3 and shows up a error after i cleaned the registery and tryed to merge a deleted entry back to the registery.

cannot not importc/docs and settings/mydoc/reg back up/cc_2008116_122945.reg. error accessing the registery.

xp pro service pack 2 new install then upgraded to service pack 3 and threw the above error the first time i run the cleaner.


System

xp pro service pack 3
norton 2008
norton ghost 10
browser's ie and firefox

Any more info need please advice me as its the first time i have even had a problem using CCleaner

#2 OFFLINE   hazelnut

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Posted 16 November 2008 - 02:42 PM

Did you rename the reg backup at all?

It just looking at it the date looks a bit wrong, for instance I have one which shows

cc_20081102_085029.reg Taken on the 2nd of Nov 2008

Yours shows the year as 2208
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#3 OFFLINE   smallfeet

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Posted 16 November 2008 - 05:43 PM

View Posthazelnut, on Nov 16 2008, 02:42 PM, said:

Did you rename the reg backup at all?

It just looking at it the date looks a bit wrong, for instance I have one which shows

cc_20081102_085029.reg Taken on the 2nd of Nov 2008

Yours shows the year as 2208


hi thanks for that but was a slight typo ops lol
have rechecked the number and its right.
Have not renamed the back up at all
hopes this helps

sorry for the confusion

#4 OFFLINE   hazelnut

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Posted 16 November 2008 - 07:15 PM

Have you tried opening regedit and doing file >import and selecting your backup?

Have you checked your reg file association is working okay?

http://www.dougknox..../file_assoc.htm
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#5 OFFLINE   smallfeet

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Posted 16 November 2008 - 09:56 PM

View Posthazelnut, on Nov 16 2008, 07:15 PM, said:

Have you tried opening regedit and doing file >import and selecting your backup?

Have you checked your reg file association is working okay?

http://www.dougknox..../file_assoc.htm



I have just tryed to import the files manualy and still get the same error thro regedit and throws the same code up

Also thanks for the link and downloaded the whole lot and ran them and still the same error codes.

However i am going to uninstall service pack 3 and see what happens just can never remember doing this when running on service pack 2

wish me luck lol

And thanks for the advice :P

#6 OFFLINE   YoKenny

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Posted 16 November 2008 - 10:19 PM

It could be a Permission issue with the registry.

I had that situation on my XP Pro system and it had nothing to do with SP3 which is working fine for me.

What I had to do was download Dial-A-Fix then run it and insure that Policies... had no entries:
http://wiki.lunarsof...wiki/Dial-a-fix

I also had to get SubInACL.exe from Microsoft to enable some Permissions that were locked:
http://www.microsoft.com/downloads/details...;displaylang=en

I hope you are trying this with an Administrator's Log in and not a User Log in.
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