1 reply to this topic

[kingharald]

Hi

New member here, looking for a little help, please!

I've used CCleaner, including the registry cleaner, for some time without problems. It's a great program. But today I've had a problem. After cleaning I got an error message on start up. Stupidly, I didn't write it down word for word, but it was to the effect that there was a problem with Ingres 2.6/0305 and that clntproc.exe was trying to write to an unidentified address. The machine still booted up, but I was didn't want to leave it like that.

I ran a system restore and went through the cleaning process several times selecting just a few entries each time in order to identify the culprits. They are two "Invalid or empty file class" errors for:

Ingres_Client ... HKCR\Ingres_Client
Ingres_Database_II ... HKCR\Ingres_Database_II

I have no idea what Ingres is by the way!

If I clean these entries I get the problem. Can anyone tell me what's going on, please, and how to cure it? It's not the end of the world, I know, but I'd like to sort it!

Best
kh

[hazelnut]

I found this but like you I am a bit unsure as to what it means for you and why you are suddenly getting this . Perhaps this is an update to a service for this application?

http://docs.ingres.c...ducedinIngres26

I see they have a forum. You could always try a question about it there, they should know more.

You could exclude it from cleaning for now.

Let us know how you go on.