Jump to content


Donation Problem


9 replies to this topic

#1 OFFLINE   pcspeak

    Newbie

  • Members
  • Pip
  • 8 posts
  • Location:Down Under

Posted 28 October 2008 - 02:08 AM

This is the process I have gone through using the contact page. Never give up. Never surrender.

Quote

I have tried to donate twice now, using Paypal.

I login to Paypal through your link (US$).

I am asked to enter a credit card number.

Not going to happen. Shouldn't have to. Paypal has my details.

On the same page I am told I have an active card. (Which I do.)

Something is wrong with the processs.

Attachment piriform1b.gif

Thanks for your time.
**********************************

Well. That didn't work. Couldn't contact anyone. Got this.

Attached File  piriform2b.gif   54.23K   8 downloads

Does anybody want any money?

Oh. By the way. HI ALL :) :D

Attached Files



#2 ONLINE   Nergal

    Volunteer CCleaner Demon/Post Meddler

  • Moderators
  • 3,107 posts
  • Gender:Male
  • Interests:SmartPhones

Posted 28 October 2008 - 02:20 AM

not sure what you clicked for contact but when I clicked contact CCleaner it sent me to
http://www.CCleaner.com/contact
(no aspx) may have been a momentary outage you experinced. What browser version(it looks like ie6 or earlier)
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explaination

#3 OFFLINE   pcspeak

    Newbie

  • Members
  • Pip
  • 8 posts
  • Location:Down Under

Posted 29 October 2008 - 09:15 PM

View PostNergal, on Oct 28 2008, 12:20 PM, said:

not sure what you clicked for contact but when I clicked contact CCleaner it sent me to
http://www.CCleaner.com/contact
(no aspx) may have been a momentary outage you experinced. What browser version(it looks like ie6 or earlier)

I have IE6 - all current patches.
Clicked here

Attached File  piri01.gif   21.39K   4 downloads

This is the link
https://www.paypal.com/cgi-bin/webscr?cmd=_...charset=UTF%2d8

gets me to here.

Attached File  piri02.gif   20.41K   13 downloads

I'm then asked for a credit card number.

#4 OFFLINE   pcspeak

    Newbie

  • Members
  • Pip
  • 8 posts
  • Location:Down Under

Posted 29 October 2008 - 09:32 PM

@Nergal

Follow up.

Rebooted my PC.
Started IE6.
Clicked on the link in your post.
Filled in the form.
Clicked Send
TA DA!

Went back to my original method.
Same problem :(

Not sure what's happening.

Will find out, somehow.

Thanks.

#5 OFFLINE   pcspeak

    Newbie

  • Members
  • Pip
  • 8 posts
  • Location:Down Under

Posted 29 October 2008 - 09:45 PM

Aha!

I think I've got it. I believe I have not been consistent in my testing. :blink:

I have been using my email address in both fields when sending . This seems to cause the error.
Removal of '@gmail.com' from the 'Name' field allowed the message to go through.
You may want to confirm this.


Name: ****@gmail.com

Email Address: ****@gmail.com

Message:
STILL TESTING.
PLEASE IGNORE.


Now to my donation problem. :) :)

#6 OFFLINE   pcspeak

    Newbie

  • Members
  • Pip
  • 8 posts
  • Location:Down Under

Posted 29 October 2008 - 10:05 PM

Logged onto PayPal.
It seems I do have an active card.
BUT it had expired. (expired & active. Huh! :huh: )
Fixed.
Apologies for all the fuss.
Sent 10 quid.

Thanks again.

#7 OFFLINE   Jamin4u

    Pirum Forma Volunteer

  • Members
  • PipPipPipPip
  • 539 posts
  • Gender:Male
  • Location:Michigan

Posted 30 October 2008 - 02:10 AM

If thats a valid email address you may want to remove it to avoid spam.

#8 OFFLINE   hazelnut

    try to stay calm

  • Moderators
  • 9,462 posts
  • Gender:Female
  • Location:Huddersfield uk

Posted 30 October 2008 - 06:37 AM

pcspeak, glad you are all sorted. I have removed your email address from your post


Jamin...great avatar :)
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#9 OFFLINE   pcspeak

    Newbie

  • Members
  • Pip
  • 8 posts
  • Location:Down Under

Posted 01 November 2008 - 07:10 AM

View Posthazelnut, on Oct 30 2008, 04:37 PM, said:

pcspeak, glad you are all sorted. I have removed your email address from your post


Jamin...great avatar :)


YIPES!!
NO! It's not. nudge nudge. (thanks)

#10 OFFLINE   hazelnut

    try to stay calm

  • Moderators
  • 9,462 posts
  • Gender:Female
  • Location:Huddersfield uk

Posted 01 November 2008 - 07:15 AM

View Postpcspeak, on Nov 1 2008, 07:10 AM, said:

YIPES!!
NO. It's not. nudge nudge.

What do you mean?
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs