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contact form in CCleaner.com is not working


3 replies to this topic

#1 OFFLINE   jkjkjkjk

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Posted 20 October 2008 - 08:44 PM

I tried to send a message at

http://www.CCleaner.com/contact

and I got this message:

Server Error in '/' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>



You need to repair that, and make a custom error page where you can be contacted in some other way, or at least a page that has a link to the forums.

#2 OFFLINE   YoKenny

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Posted 20 October 2008 - 10:08 PM

It works fine for me in IE7

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#3 ONLINE   Nergal

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Posted 21 October 2008 - 12:08 AM

View PostYoKenny, on Oct 20 2008, 03:08 PM, said:

It works fine for me in IE7
This does not appear to be an issue in my browsers ethier
Latest ie7
Latest Firefox 3
Latest Opera 9.6
ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION
DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.
Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)
ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT www.piriform.com/docs
Link to Winapp2.ini explaination

#4 OFFLINE   hazelnut

    try to stay calm

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Posted 21 October 2008 - 05:07 AM

Also I have just tested it by writing a message there and sending it. It worked.

Perhaps you may have some kind of server or ISP issue.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs