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avg free unistall problems


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#1 OFFLINE   surreytrev

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Posted 05 October 2008 - 06:55 PM

Help !!!!!! i installed avg free 8 and now have bought kaspersky internet security 2009 but i cant unistall avg .I used cc cleaner thinking that would delete everything but it has not worked ,kaspersky refuses to install until i get rid of all traces of avg what is the best way
thanks

#2 OFFLINE   DennisD

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Posted 05 October 2008 - 07:14 PM

Can I assume here that you tried to remove it using the "delete" button in CCleaner, or did you have CCleaner "uninstall" AVG, which would have ran AVG's own uninstaller?

If it's a screwed up removal, your best bet is to reinstall it, and then uninstall it cleanly, by selecting "Uninstall" in CCleaner\Tools\Uninstall.

Let us know exactly what you did, and which Operating System you're running, and then we'll see what the next, best course of action should be.

Welcome to the forum, by the way.

#3 OFFLINE   Anthony A

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Posted 05 October 2008 - 08:08 PM

The best way to remove AVG is with it's installer. Run the installer and it will detect AVG already installed on your system. Than it will give you several options. Choose the one to remove AVG. This will remove all traces of AVG. This is the recommended way from their forum and has never failed me. I recently removed AVG from several machines without an issue.

#4 OFFLINE   Andavari

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Posted 05 October 2008 - 08:36 PM

View PostAnthony A, on Oct 5 2008, 02:08 PM, said:

This will remove all traces of AVG.
Indeed that's one thing Grisoft have always had in AVG since the version 7 era - a very good uninstaller! ;)
Complexity of incoherent design.

#5 OFFLINE   YoKenny

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Posted 06 October 2008 - 04:59 AM

Quote

AVG Remover
AVG Remover utility removes all parts of AVG installation on your computer, including registry items, installation and user files on your disk, etc. AVG Remover is the least option to be used in case the AVG uninstallation / repair installation process has failed repeatedly.
http://www.avg.com/download-tools
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