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#1 OFFLINE   Kellie330

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Posted 27 September 2008 - 12:31 AM

I just downloaded and ran the cleaner, however it says that the files have NOt been deleted yet. I read thru the quick tour and I didnt see anything on this issue. Where do I go to click or get rid of the bad files? Im lost can anyone please help...tyvm!

#2 OFFLINE   davey

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Posted 27 September 2008 - 01:05 AM

View PostKellie330, on Sep 26 2008, 08:31 PM, said:

I just downloaded and ran the cleaner, however it says that the files have NOt been deleted yet. I read thru the quick tour and I didnt see anything on this issue. Where do I go to click or get rid of the bad files? Im lost can anyone please help...tyvm!
Hello Kelly,
Welcome to the forums. :D

I am glad you took the time to post.
Please read the following links and set-up these special things before you run the "cleaner".
This way you will be off to a good start.

PC Pro Awards 2008: Software of the Year
WINNER: CCleaner 2
http://www.pcpro.co....x.php?pageId=16
:) davey
http://www.ccleanerbeginnersguide.com/
CCleaner Beginner's Guide.com Bookmark and save to Favorites

Beginners advice
Start here with this link and follow its advice.
http://forum.piriform.com/index.php?s=&...st&p=105208
Also see this link about the Registry and newbies.
http://forum.piriform.com/index.php?s=&...ost&p=96510
Come back and let us know how you did and what else we can help you with.
There are lots of easy things to learn. One step at time.

#3 OFFLINE   Augeas

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Posted 27 September 2008 - 08:21 AM

Have you just pressed the Analyse button, and not the Run Cleaner button?