27 replies to this topic

[Kalis]

Hello
Using latest CCleaner and the winappi file, sometimes CCleaner is not erasing the recycle bin properly, i had 2GB of deleted stuff in my Recycle bin and CCleaner wiped it in 4 seconds so something is wrong, it did this on two pcs as well, both with winappi.
Whats going on, a bug ? It doesnt do this always, maybe every 3 wipes.
Cheers.

[davey]

Kalis, on Sep 18 2008, 07:18 AM, said:

Hello
Using latest CCleaner and the winappi file, sometimes CCleaner is not erasing the recycle bin properly, i had 2GB of deleted stuff in my Recycle bin and CCleaner wiped it in 4 seconds so something is wrong, it did this on two pcs as well, both with winappi.
Whats going on, a bug ? It doesnt do this always, maybe every 3 wipes.
Cheers.

Hi Kalis,
Thanks for the input.
Please provide some more input.
These answers help to evaluate the problem.Provide as much information and detail as you can.
Just fill in the answers next to or below the questions?

Did you do any software or hardware changes installs or uninstalls?
If any changes then have you checked with those forums or manufacturers?
What happens if you disable those changes?

Are you running with Administrator privileges.

CCleaner version ?
What Language did you request at install,if any?
OS,edition ,32bit or 64bit and version ?

Browsers and ver.?

Security software and ver?

Other data you think might be relevant?

What did you do and then what happened?

Provide a list of your CCleaner.ini file.( Tick option for Save settings to INI file at Options > Advanced then close CCleaner.This file will be created in C:\Program Files\CCleaner folder.)

Thanks for your feed back,
davey

[Kalis]

davey, on Sep 18 2008, 11:31 AM, said:

Hi Kalis,
Thanks for the input.
Please provide some more input.
These answers help to evaluate the problem.Provide as much information and detail as you can.
Just fill in the answers next to or below the questions?

Did you do any software or hardware changes installs or uninstalls?
If any changes then have you checked with those forums or manufacturers?
What happens if you disable those changes?

Are you running with Administrator privileges.

CCleaner version ?
What Language did you request at install,if any?
OS,edition ,32bit or 64bit and version ?

Browsers and ver.?

Security software and ver?

Other data you think might be relevant?

What did you do and then what happened?

Provide a list of your CCleaner.ini file.( Tick option for Save settings to INI file at Options > Advanced then close CCleaner.This file will be created in C:\Program Files\CCleaner folder.)

Thanks for your feed back,
davey

Hi Davey
CCleaner v2.11.636
No changes.
Running as Admin.
Eset Nod32 V 3.650.
Windows XP Pro SP3
English Lang
Internet Explorer 7 latest updates etc.

Just sent files to bin to wipe, CCleaner with 7 wipes, sometimes it will wipe and sometimes it wont, it did the exact same thing on my girlfriends pc to, different setup completely but same thing happens with big files over 1GB. !!!! it just deleters the files and not securley wipes. Even without the winappi, just checked .!!
Cheers.

INI File....

[Options]
Language=1033
WINDOW_MAX=1
WINDOW_LEFT=530
WINDOW_TOP=283
WINDOW_WIDTH=620
WINDOW_HEIGHT=450
(App)Temporary Internet Files=False
(App)Cookies=False
(App)History=False
(App)Recently Typed URLs=False
(App)Delete Index.dat files=False
(App)Last Download Location=True
(App)Autocomplete Form History=False
(App)Other Explorer MRUs=True
(App)Recent Documents=False
(App)Windows Log Files=False
(App)MS Management Console=True
(App)MS Wordpad=True
(App)RegEdit=True
(App)WinRAR=True
(App)Adobe Flash Player=True
(App)Windows Media Player=True
(App)MSN Messenger=True
(App)Sun Java=True
(App)Run (in Start Menu)=True
(App)Search Assistant Autocomplete=True
(App)Temporary Files=True
(App)Clipboard=True
(App)Memory Dumps=True
(App)Chkdsk File Fragments=True
SecureDeleteType=1
SecureDeleteMethod=2
CookiesToSave=forum.andr.net|pogo.com/login|softarchive.net|www.pcadvisor.co.uk
MSG_CONFIRMCLEAN=False
(App)Adobe Photoshop CS2=True
(App)Foxit Reader=True
UpdateKey=04/28/2008 11:41:14 PM
(App)Windows Live Messenger=True

[Nergal]

umm is that the whole file cause it seems to be missing a section or two including the recycle bin (line 12 below from the chunk of my CCleaner.ini

Quote

(App)Temporary Internet Files=True
(App)Cookies=False
(App)History=False
(App)Recently Typed URLs=False
(App)Delete Index.dat files=False
(App)Last Download Location=False
(App)Autocomplete Form History=False
(App)Recent Documents=False
(App)Run (in Start Menu)=False
(App)Search Assistant Autocomplete=False
(App)Other Explorer MRUs=True
(App)Empty Recycle Bin=True
(App)Temporary Files=True
(App)Clipboard=True
(App)Memory Dumps=True
(App)Chkdsk File Fragments=True
(App)Windows Log Files=False
(App)Start Menu Shortcuts=True
(App)Menu Order Cache=True
(App)Tray Notifications Cache=False
(App)IIS Log Files=True
(App)Hotfix Uninstallers=True

[Kalis]

Nergal, on Sep 18 2008, 09:24 PM, said:

umm is that the whole file cause it seems to be missing a section or two including the recycle bin (line 12 below from the chunk of my CCleaner.ini

Hi Nergal yep thats it !! I checked it again... here goes...

[Options]
Language=1033
WINDOW_MAX=1
WINDOW_LEFT=530
WINDOW_TOP=283
WINDOW_WIDTH=620
WINDOW_HEIGHT=450
(App)Temporary Internet Files=False
(App)Cookies=False
(App)History=False
(App)Recently Typed URLs=False
(App)Delete Index.dat files=False
(App)Last Download Location=True
(App)Autocomplete Form History=False
(App)Other Explorer MRUs=False
(App)Recent Documents=False
(App)Windows Log Files=False
(App)MS Management Console=True
(App)MS Wordpad=True
(App)RegEdit=True
(App)WinRAR=True
(App)Adobe Flash Player=True
(App)Windows Media Player=True
(App)MSN Messenger=True
(App)Sun Java=True
(App)Run (in Start Menu)=True
(App)Search Assistant Autocomplete=True
(App)Temporary Files=True
(App)Clipboard=True
(App)Memory Dumps=True
(App)Chkdsk File Fragments=True
SecureDeleteType=1
SecureDeleteMethod=2
CookiesToSave=forum.andr.net|pogo.com/login|softarchive.net|www.pcadvisor.co.uk
MSG_CONFIRMCLEAN=False
(App)Adobe Photoshop CS2=True
(App)Foxit Reader=True
UpdateKey=04/28/2008 11:41:14 PM
(App)Windows Live Messenger=True

[anonymous_user]

Make a backup of CCleaner.ini, then delete your current one.

Let CCleaner make a new copy and see if your problem reoccurs.

[Kalis]

anonymous_user, on Sep 19 2008, 12:42 AM, said:

Make a backup of CCleaner.ini, then delete your current one.

Let CCleaner make a new copy and see if your problem reoccurs.

Thanks, i did that but it didnt work.

This is a screenshot of CCleaner wiping a big file 7 times in 1 second. WOW............ NOT. It must be a bug, it does this on 6 pcs now ,all different specs.

[YoKenny]

It constantly amazes me that FBI or CIA or Interpol or Al-Quida wannabe agents come here because they are paranoid that their precious surfing habits and tracking cookies can not be eradicated by CCleaner.

Personally I think that Secure Deletion should be removed from CCleaner and that duty should be left to applications that are designed to do that like Eraser!

[Nergal]

Are you using the Installed or portable version. Try and unpack the portable version onto a mem stick or just your desktop if you aren't using it. I'm not sure why your ini is missing such critical info (what if you paste the recycle line above into yours, after backing up your ini first.

[davey]

Kalis, on Sep 18 2008, 07:48 PM, said:

Hi Nergal yep thats it !! I checked it again... here goes...

Hi Kalis,
Are we having fun or what ? I think so.

Man, Kalis, you must have a monster Recycle Bin(s) !!!
Or maybe that is part of the problem.
Tell us about your Recycle Bins. Also any messages that you get when you put stuff in there will help.


Just for your benefit and some other users as well. Do this fun thing before you print off your
CCleaner.ini file . After you see it, you may want to create a new backup of YOUR CCleaner.ini file also.

1. Start CCleaner.
2. This is the fun part. Just don't "goof it up" and not reset the option the way that it was when you started.
Toggle each "individual" option. If it is ticked then untick it and then tick it again . Vice-versa if it is unticked at the start.
3. Do this for each "individual" option in each category in each tab. Windows tab and Application tab.
4. Do this in Registry issues as well. Remember, "individual" options only.
5. Do this in Options > Settings This also includes the language.
6. Do this in Options > Advanced This also includes toggling the Save settings to INI file. This must be toggled last and left ticked but it must be toggled or this whole process is wasted.
7. Exit CCleaner.

Now look at the CCleaner.ini file. Nice and sorted and it shows each and every setting. We don't have to remember what the embedded internal "default" is.

When you provide a list then you can edit out personal info with XXX's and such. PLEASE DO SO.

davey

P.S. Here is an example of my CCleaner.ini file.

[Options]
Language=1033
UpdateKey=09/18/2008 06:10:16 AM
WINDOW_LEFT=0
WINDOW_TOP=34
WINDOW_WIDTH=852
WINDOW_HEIGHT=700
WINDOW_MAX=0
(App)*Config.msi Folder=True
(App)*MS Visual Studio 2005=True
(App)*MS Windows Wallpaper=True
(App)*MUICache=True
(App)*More Windows Explorer=True
(App)*Registry Mechanic=True
(App)*Windows Update Logs=True
(App)7-Zip=True
(App)ActiveX and Class Issues=True
(App)Adobe Flash Player=False
(App)Adobe Reader 8.0=True
(App)Application Paths=True
(App)Applications=True
(App)Autocomplete Form History=False
(App)Chkdsk File Fragments=True
(App)Clipboard=True
(App)Cookies=True
(App)Custom Folders=True
(App)Delete Index.dat files=True
(App)Desktop Shortcuts=False
(App)Empty Recycle Bin=False
(App)Fonts=True
(App)Foxit Reader=True
(App)Google Toolbar 4.0=True
(App)Grisoft AVG 7.0=True
(App)Help Files=True
(App)History=True
(App)Hotfix Uninstallers=False
(App)IIS Log Files=False
(App)Installer=True
(App)Invalid File Extensions=False
(App)Last Download Location=True
(App)MS Paint=True
(App)MS Wordpad=True
(App)MUI Cache=True
(App)Malwarebytes' Anti Malware=True
(App)Memory Dumps=True
(App)Menu Order Cache=False
(App)Missing Shared DLLs=True
(App)Obsolete Software=True
(App)Office 2003=True
(App)Office XP=True
(App)Old Prefetch data=False
(App)Other Explorer MRUs=True
(App)Paint Shop Pro 8.0=True
(App)Recent Documents=True
(App)Recently Typed URLs=True
(App)RegEdit=True
(App)Run (in Start Menu)=True
(App)Run At Startup=True
(App)Search Assistant Autocomplete=True
(App)Start Menu Ordering=True
(App)Start Menu Shortcuts=False
(App)Sun Java=True
(App)Temporary Files=True
(App)Temporary Internet Files=True
(App)Tray Notifications Cache=False
(App)User Assist History=False
(App)Window Size/Location Cache=False
(App)Windows Log Files=True
(App)Windows Media Player=True
(App)Windows Movie Maker=True
AutoClose=0
BackupDir=C:\Documents and Settings\XXXXX\My Documents
BackupPrompt=1
CookiesToSave=CCleaner.com|forum.piriform.com|grisoft.com|ie7pro.com|imagespeech
.com|karenware.com|kellys-korner-xp.com|mail.yahoo.com/dc|microsoft.com|piriform.com|recuva.com|search.technet.microsoft.com|support.mi
crosoft.com|technet.microsoft.com|update.microsoft.com|www.daniweb.com|www.karenw
are.com|www.microsoft.com|www.yahoo.com|yahoo.com|
CustomFiles=
CustomFolders=
DelayTemp=0
FFDetailed=0
HideWarnings=0
IEDetailed=1
MinimizeSystemTray=0
SecureDeleteType=0
UpdateCheck=0

Edited by davey, 20 September 2008 - 06:26 AM.

[Kalis]

davey, on Sep 20 2008, 05:51 AM, said:

Hi Kalis,
Are we having fun or what ? I think so.

Hi davey,
Its weird coz its done this on a few pcs now, 3 of which are freshly installed XP Pro SP3 systems. There are no strange things about any of the recycle bins, and CCleaner does empty them, just doesnt shred the contents each time. !!

I ticked /unticked and made a log, recycle bin is listed but it hasnt made any difference, If it was just my PC that was doing this, well ok.... but it isnt, i have seen this on quite a few now.

Heres the ini.

[Options]
Language=1033
WINDOW_MAX=1
WINDOW_LEFT=530
WINDOW_TOP=283
WINDOW_WIDTH=620
WINDOW_HEIGHT=450
(App)Temporary Internet Files=True
(App)Cookies=False
(App)History=False
(App)Recently Typed URLs=False
(App)Delete Index.dat files=False
(App)Last Download Location=True
(App)Autocomplete Form History=False
(App)Other Explorer MRUs=True
(App)Recent Documents=True
(App)Windows Log Files=False
(App)MS Management Console=True
(App)MS Wordpad=True
(App)RegEdit=True
(App)WinRAR=True
(App)Adobe Flash Player=True
(App)Windows Media Player=True
(App)MSN Messenger=True
(App)Sun Java=True
(App)Run (in Start Menu)=True
(App)Search Assistant Autocomplete=True
(App)Temporary Files=True
(App)Clipboard=True
(App)Memory Dumps=True
(App)Chkdsk File Fragments=True
SecureDeleteType=1
SecureDeleteMethod=1
CookiesToSave=forum.andr.net|pogo.com/login|softarchive.net|www.pcadvisor.co.uk
MSG_CONFIRMCLEAN=False
(App)Adobe Photoshop CS2=True
(App)Foxit Reader=True
UpdateKey=04/28/2008 11:41:14 PM
(App)Windows Live Messenger=True
(App)Empty Recycle Bin=True
(App)Start Menu Shortcuts=False
(App)Desktop Shortcuts=False
(App)MS Paint=True
(App)Missing Shared DLLs=True
(App)Invalid File Extensions=True
(App)ActiveX and Class Issues=True
(App)Interface=True
(App)Applications=True
(App)Fonts=True
(App)Application Paths=True
(App)Help Files=True
(App)Installer=True
(App)Obsolete Software=True
(App)Run At Startup=True
(App)Start Menu Ordering=True
(App)MUI Cache=True

[davey]

Kalis, on Sep 20 2008, 05:19 AM, said:

Hi davey,
Its weird coz its done this on a few pcs now, 3 of which are freshly installed XP Pro SP3 systems. There are no strange things about any of the recycle bins, and CCleaner does empty them, just doesnt shred the contents each time. !!

I ticked /unticked and made a log, recycle bin is listed but it hasnt made any difference, If it was just my PC that was doing this, well ok.... but it isnt, i have seen this on quite a few now.

How big are your Recycle bins ?

Do you get any messages when you delete things to the Recycle.?

CCleaner can't shred what just gets deleted and not actually put into the Recycle Bin.
You may want to set-up a Special Shred Folder. And drag and drop all the "monsters" into there.
Have an Include entry in CCleaner for that folder to be cleaned.
davey

[Kalis]

davey, on Sep 20 2008, 09:44 AM, said:

How big are your Recycle bins ?

Do you get any messages when you delete things to the Recycle.?

CCleaner can't shred what just gets deleted and not actually put into the Recycle Bin.
You may want to set-up a Special Shred Folder. And drag and drop all the "monsters" into there.
Have an Include entry in CCleaner for that folder to be cleaned.
davey

Not A bad idea that Davey, thanks.

My recycle bin is as follows 10% Drive C: and Drive D: both reserving 3.99GB each But my girlfriends Recycle bin is only 1GB, and that does the same occassionally.
Anyway a custom folder for crap sounds good.

[Augeas]

Yes, I've been doing this for several years, actually called Crap. If only CC had a context menu option to run CC on this folder alone, or the option to run Included folders only....

[davey]

Augeas, on Sep 20 2008, 07:45 AM, said:

Yes, I've been doing this for several years, actually called Crap. If only CC had a context menu option to run CC on this folder alone, or the option to run Included folders only....

I knew I got that idea from a "reliable source".
Of course you want to name it something less attracive like "Statistics". Nobody is going to look in there.
Everybody and his brother is going to want look into a "XXX Pics" , "JUNK", or "Secrets" folder.
davey
P.S. EDIT As you say WinXP SP3 What edition Home or Pro?
Also what kind of PCs are we talking about ? Manu. + model etc. Especially what CPU chips ?

Edited by davey, 21 September 2008 - 09:17 AM.

[Kalis]

davey, on Sep 20 2008, 11:44 PM, said:

I knew I got that idea from a "reliable source".
Of course you want to name it something less attracive like "Statistics". Nobody is going to look in there.
Everybody and his brother is going to want look into a "XXX Pics" , "JUNK", or "Secrets" folder.
davey

I give up, i had a 250Mb full folder, added it to the custom files/folders. And wiped. CCleaner did exactly the same thing as it did to my recycle bin !!! Deleted the files in 2 seconds and didnt shred a thing. And it was set to 7 wipes. !! Jeez.

[Disk4mat]

What kind of file types are we working with?

[Kalis]

Disk4mat, on Sep 21 2008, 05:43 AM, said:

What kind of file types are we working with?

The files are usually large zip files or avi files which i have burnt to disk and then no longer need. My Girlfriends pc shows exactly the same symptons when she deletes and tries to shred the same movie type clips and zips. I have used CCelaner for many years and this never happened before, the fact it is happening on two totally different PC's is odd.
The onlt thing that the PC's have in common is that they are both XP SP3 and have recently added the same recent set of windows updates.
If i gather some temp internet files it always shreds those, it just cant handle large 100MB plus files. Also CCleaner is making my floppy disk drive growl on each wipe, how can i stop that ?
Thank you.

[Disk4mat]

Maybe the information will help the dev in tracking down the possible cause if it is a bug. As for the floppy drive issue. Does the drive access happen when you first launch CC or durring the analysis or scan? If not durring the app launch then have you tried adding the path to your floppy as an excluded path? CC under Options>Exclude click the Add folder and select your floppy drive.

Note this is an untested theory.

[Kalis]

Disk4mat, on Sep 21 2008, 08:33 AM, said:

Maybe the information will help the dev in tracking down the possible cause if it is a bug. As for the floppy drive issue. Does the drive access happen when you first launch CC or durring the analysis or scan? If not durring the app launch then have you tried adding the path to your floppy as an excluded path? CC under Options>Exclude click the Add folder and select your floppy drive.

Note this is an untested theory.

Hi Disk4mat
Tried excluding drive A:\*.* but it didnt work im afraid, not that that is much of an issue.