14 replies to this topic

[ward]

Upon my PB laptop latest CC is installed, when want to do a cleaning (not register) de laptop craches (black screen) Is it possible that it happened because I have also Norton in the programs?

[davey]

ward, on Aug 27 2008, 07:15 AM, said:

Upon my PB laptop latest CC is installed, when want to do a cleaning (not register) de laptop craches (black screen) Is it possible that it happened because I have also Norton in the programs?

Hi Ward,
Welcome to the forums.
We need more details please.
Thanks ,
davey

[ward]

Thanks Davey

Here the info:

OS win. vista home basic version 06/12/2006
AV Norton 360 version 1.3.0.24
CPU amd turion 64X2TL-60
PC Packard Bell laptop Easynote SJ
CC v2.06.567
Activated in norton: Anti virus, deleting history internet, deleting temp. int. folders, deleting temp. win. folders

Greetings

Ward

[davey]

ward, on Aug 27 2008, 08:09 AM, said:

Thanks Davey

Here the info:

OS win. vista home basic version 06/12/2006
AV Norton 360 version 1.3.0.24
CPU amd turion 64X2TL-60
PC Packard Bell laptop Easynote SJ
CC v2.06.567
Activated in norton: Anti virus, deleting history internet, deleting temp. int. folders, deleting temp. win. folders

Greetings

Ward

Have you rebooted since installing CCleaner. If not do so and try again.
If it still has problems turn off the deleting options that are set in Norton and try again.
Why are you not using the latest CCleaner ?
davey

[ward]

davey, on Aug 27 2008, 01:23 PM, said:

Have you rebooted since installing CCleaner. If not do so and try again.
If it still has problems turn off the deleting options that are set in Norton and try again.
Why are you not using the latest CCleaner ?
davey

Yes, I rebooting my PC, I thought that I installed the latest version, however, I already did a cleanup once before, without probs.

Best I take the latest version and deleting that functions in Norton, see you behapst.

Thnx

[Keithuk]

ward, on Aug 27 2008, 12:09 PM, said:

CC v2.06.567

ward, on Aug 27 2008, 01:02 PM, said:

Yes, I rebooting my PC, I thought that I installed the latest version,

v2.06.567 isn't the latest version there have been 5 more versions out since then CCleaner 2.11.636 is the latest. They normally come out once a month so your 5 months behind.

Where did you download from?

I always use Filehippo

[ward]

Keithuk, on Aug 27 2008, 09:06 PM, said:

v2.06.567 isn't the latest version there have been 5 more versions out since then CCleaner 2.11.636 is the latest. They normally come out once a month so your 5 months behind.

Where did you download from?

I always use Filehippo

Usualy from CC itself, possibly I have choose a "litle" wrong

[Keithuk]

ward, on Aug 27 2008, 08:29 PM, said:

Usualy from CC itself, possibly I have choose a "litle" wrong

Well thats as good a place as any. If you open CC you will see the version number next to CCleaner.com, I can't believe your 5 versions behind.

[ward]

Keithuk, on Aug 27 2008, 11:47 PM, said:

Well thats as good a place as any. If you open CC you will see the version number next to CCleaner.com, I can't believe your 5 versions behind.

Yes, I don't also understand

[davey]

ward, on Aug 28 2008, 02:55 AM, said:

Yes, I don't also understand

Ward,
Have you been updating your CCleaner versions regularly ?
If so, there may be problem with how you are installing CCleaner.
Anyhow, is the latest version working OK for you?
davey

[Keithuk]

ward, on Aug 27 2008, 01:02 PM, said:

v2.06.567

I thought that I installed the latest version, however, I already did a cleanup once before, without probs.

ward, on Aug 28 2008, 06:55 AM, said:

Yes, I don't also understand

You thought you were using the latest version but the number you quoted was 5 versions behind thats all I was saying ward.

[ward]

davey, on Aug 28 2008, 08:08 AM, said:

Ward,
Have you been updating your CCleaner versions regularly ?
If so, there may be problem with how you are installing CCleaner.
Anyhow, is the latest version working OK for you?
davey

No, not yet. First I must to install ± 10 updates, after I go create a network with my desktop.
After all that I go update CC.

Thanks Davey for your interrest, I let you now when it is done. ( install the latest CC, maybe in the 10 updates there is a repair for that problem, I hope)

[davey]

ward, on Aug 28 2008, 05:49 AM, said:

No, not yet. First I must to install ± 10 updates, after I go create a network with my desktop.
After all that I go update CC.

Thanks Davey for your interrest, I let you now when it is done. ( install the latest CC, maybe in the 10 updates there is a repair for that problem, I hope)

OK. MS updates are very important and also security program and file updates.
davey

[ward]

davey, on Aug 28 2008, 11:05 AM, said:

OK. MS updates are very important and also security program and file updates.
davey

Latest version dwnlded, all pico bello now, it works splendid

Thnx Davey and other.

Ward

[davey]

ward, on Aug 29 2008, 05:23 PM, said:

Latest version dwnlded, all pico bello now, it works splendid

Thnx Davey and other.

Ward

We are glad to have helped.

Now, what to do to avoid this in the future?

I refer you to this post about Software VERSION checkers and Software Patches or Software Update checkers.
http://forum.piriform.com/index.php?s=&...st&p=110891

Use both these products at least 1 Time a month or as often as you have the time.
Each one will help you to keep all your software up to date.
No need to check for updates automatically every time you run something, unless it is security related programs and files.

These products are free to everyone and make this task quick and simple.

Quick and simple leaves more time to go out and have some "FUN" in your life.
You deserve it !!!

Best wishes,
davey

Edited by davey, 30 August 2008 - 03:25 AM.