10 replies to this topic

[burnsie90]

My computer was infected with the Trojan.Fakevalert, at least that is what Nortons called it. I scanned with Nortons, Bitdefender Online, and SuperAntiSpyware. My desktop background was taken over by it and I still cannot change it. Can you help me. The Bitdefender log was blank. Here the SuperAntiSpyware and Hijackthis logs (below). I appreciate all the help that you can give. Thank you, Kevin

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/25/2008 at 03:31 PM

Application Version : 4.15.1000

Core Rules Database Version : 3546
Trace Rules Database Version: 1535

Scan type : Complete Scan
Total Scan Time : 00:15:21

Memory items scanned : 417
Memory threats detected : 0
Registry items scanned : 6195
Registry threats detected : 0
File items scanned : 12547
File threats detected : 22

Adware.Tracking Cookie
C:\Documents and Settings\Burns\Cookies\burns@amse[2].txt
C:\Documents and Settings\Burns\Cookies\burns@scanner.anvi-scanner[2].txt

Trojan.Media-Codec
C:\Program Files\PCHealthCenter\0.exe
C:\Program Files\PCHealthCenter\0.gif
C:\Program Files\PCHealthCenter\1.exe
C:\Program Files\PCHealthCenter\1.gif
C:\Program Files\PCHealthCenter\1.ico
C:\Program Files\PCHealthCenter\2.exe
C:\Program Files\PCHealthCenter\2.gif
C:\Program Files\PCHealthCenter\2.ico
C:\Program Files\PCHealthCenter\3.exe
C:\Program Files\PCHealthCenter\3.gif
C:\Program Files\PCHealthCenter\4.exe
C:\Program Files\PCHealthCenter\5.exe
C:\Program Files\PCHealthCenter\7.exe
C:\Program Files\PCHealthCenter\sc.html
C:\Program Files\PCHealthCenter

Trojan.Dropper/BHONew-D
C:\DOCUMENTS AND SETTINGS\BURNS\LOCAL SETTINGS\TEMP\7.TMP

Trojan.Unknown Origin
C:\WINDOWS\SYSTEM32\1.ICO
C:\WINDOWS\SYSTEM32\2.ICO

NotHarmful.Sysinternals Bluescreen Screen Saver
C:\WINDOWS\SYSTEM32\BLPHCJ2KJ0E74G.SCR
C:\WINDOWS\Prefetch\BLPHCJ2KJ0E74G.SCR-354E3E46.pf




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:12:05 PM, on 8/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\ABK\abk.exe
c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKCU\..\Run: [ABK] C:\Program Files\ABK\abk.exe /q
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 5721 bytes

[rridgely]

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
  
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
  
• Select the first option, to run Windows in Safe Mode, then press Enter.
  
• Choose your usual account.

• Open the extracted SDFix folder and double click RunThis.bat to start the script.
  
• Type Y to begin the cleanup process.
  
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  
• Press any Key and it will restart the PC.
  
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  
• Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

[burnsie90]

Here they are.


SDFix: Version 1.219
Run by Burns on Tue 08/26/2008 at 05:17 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File
Restoring Default Desktop Wallpaper

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\phcj2kj0e74g.bmp - Deleted
C:\DOCUME~1\Burns\LOCALS~1\Temp\.tt10.tmp - Deleted
C:\DOCUME~1\Burns\LOCALS~1\Temp\.tt7.tmp - Deleted
C:\DOCUME~1\Burns\LOCALS~1\Temp\.ttD.tmp - Deleted
C:\DOCUME~1\Burns\LOCALS~1\Temp\tdsB.tmp - Deleted
C:\DOCUME~1\Burns\LOCALS~1\Temp\tdsB.tmp - Deleted
C:\WINDOWS\system32\drivers\tdssserv.sys - Deleted
C:\WINDOWS\system32\tdssadw.dll - Deleted
C:\WINDOWS\system32\tdssinit.dll - Deleted
C:\WINDOWS\system32\tdssl.dll - Deleted
C:\WINDOWS\system32\tdsslog.dll - Deleted
C:\WINDOWS\system32\tdssmain.dll - Deleted
C:\WINDOWS\system32\tdssservers.dat - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-26 05:25:52
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tdssserv]
"start"=dword:00000001
"type"=dword:00000001
"imagepath"=str(2):"\systemroot\system32\drivers\tdssserv.sys"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\tdssserv]
"start"=dword:00000001
"type"=dword:00000001
"imagepath"=str(2):"\systemroot\system32\drivers\tdssserv.sys"

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files :


File Backups: - C:\SDFix\SDFix\backups\backups.zip

Files with Hidden Attributes :

Fri 15 Aug 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\4f79e01ce8ee10a7556514a051f797f4\BIT2.tmp"

Finished!




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:28:55 AM, on 8/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\ABK\abk.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKCU\..\Run: [ABK] C:\Program Files\ABK\abk.exe /q
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 5715 bytes

[rridgely]

b]Run Kaspersky WebScanner[/b]

• Please go HERE and click Kaspersky Online Scanner
  
• Read and Accept the Agreement
  
• You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  
• If you see a Windows dialog asking if you want to install this software, click the Install button.
  
• The program will launch and then begin downloading the latest definition files,
  
• When the "Update progress" line changes to "Ready" and the "NEXT ->" button becomes available, please click on it.
  
• Click on the Scan Settings button, and in the next window select the Extended database, and click Ok.
  
• Under "Please select a target to scan:", click My Computer to start the scan.
  
• When the scan is finished, click the "Save as Text" button, and save the file as kavscan.txt to your Desktop, close the Kaspersky On-line Scanner window.
  
• Paste kaspersky log onto forum.

[burnsie90]

Here it is. I also included the Hijackthis report.


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, August 26, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, August 26, 2008 22:20:01
Records in database: 1149234
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\

Scan statistics:
Files scanned: 118223
Threat name: 14
Infected objects: 21
Suspicious objects: 0
Duration of the scan: 00:52:36


File name / Threat name / Threats count
C:\Documents and Settings\Burns\Local Settings\Temporary Internet Files\Content.IE5\GDIRKPYN\4[1].txt Infected: Trojan-Downloader.Win32.Agent.achm 1
C:\Documents and Settings\Burns\Local Settings\Temporary Internet Files\Content.IE5\GDIRKPYN\4[1].txt Infected: not-a-virus:FraudTool.Win32.WinAntiVirus.bc 1
C:\Documents and Settings\Burns\Local Settings\Temporary Internet Files\Content.IE5\GDIRKPYN\4[1].txt Infected: not-a-virus:FraudTool.Win32.Agent.bj 1
C:\Documents and Settings\Burns\Local Settings\Temporary Internet Files\Content.IE5\GDIRKPYN\4[1].txt Infected: not-a-virus:FraudTool.Win32.Agent.bi 1
C:\Documents and Settings\Burns\Local Settings\Temporary Internet Files\Content.IE5\GDIRKPYN\4[1].txt Infected: Trojan.Win32.Agent.aalr 1
C:\Documents and Settings\Burns\Local Settings\Temporary Internet Files\Content.IE5\GDIRKPYN\4[1].txt Infected: Trojan.Win32.Agent.aaux 1
C:\Documents and Settings\Burns\Local Settings\Temporary Internet Files\Content.IE5\GDIRKPYN\4[1].txt Infected: not-a-virus:FraudTool.Win32.UltimateAntivirus.bq 1
C:\Documents and Settings\Burns\Local Settings\Temporary Internet Files\Content.IE5\GDIRKPYN\4[1].txt Infected: not-a-virus:FraudTool.Win32.MSAntivirus.a 1
C:\SDFix\SDFix\backups\backups.zip Infected: Rootkit.Win32.Clbd.ja 1
C:\SDFix\SDFix\backups\catchme.zip Infected: Backdoor.Win32.Agent.qbo 1
C:\WINDOWS\system32\MSA.cpl Infected: not-a-virus:FraudTool.Win32.UltimateAntivirus.bq 1
C:\WINDOWS\system32\VIE10.exe Infected: not-a-virus:FraudTool.Win32.Agent.bi 1
C:\WINDOWS\system32\VIE11.exe Infected: Trojan.Win32.Agent.aalr 1
C:\WINDOWS\system32\VIE12.exe Infected: Trojan.Win32.Agent.aaux 1
C:\WINDOWS\system32\VIE5.exe Infected: Trojan.Win32.Agent.aalr 1
C:\WINDOWS\system32\VIE6.exe Infected: Trojan.Win32.Agent.aaux 1

The selected area was scanned.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:35:39 PM, on 8/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\ABK\abk.exe
c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Burns\My Documents\MyPrograms\Timer\TimeClock.exe
C:\Documents and Settings\Burns\Local Settings\Temp\jkos-Burns\binaries\ScanningProcess.exe
C:\Program Files\Bysoft6\programs\bybase.exe
C:\Program Files\Bysoft6\programs\BYPART.EXE
C:\MetaCAM5\mcam5.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKCU\..\Run: [ABK] C:\Program Files\ABK\abk.exe /q
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O20 - AppInit_DLLs:
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 5920 bytes

[rridgely]

Download Killbox from Here

Run Killbox by clicking the killbox.exe file on the desktop

In the Full Path of File to Delete window type (or copy and paste)


C:\SDFix\SDFix\backups\backups.zip
C:\SDFix\SDFix\backups\catchme.zip
C:\WINDOWS\system32\MSA.cpl
C:\WINDOWS\system32\VIE10.exe
C:\WINDOWS\system32\VIE11.exe
C:\WINDOWS\system32\VIE12.exe
C:\WINDOWS\system32\VIE5.exe
C:\WINDOWS\system32\VIE6.exe


Select the options Delete on reboot and Unregister .dll Before Deleting

Click the button: Single File and it should then flash green.

Then press the Delete File button (Red Circle with a White X).
Killbox will tell you that all listed files will be removed on next reboot and asks if you would like to Reboot now, click YES
If you don't get that message, reboot manually.

Your computer should reboot now.


---------

Download and install CCleaner if you dont have it already. You can download it here:
http://www.filehippo...nload_ccleaner/

After you install it open it up and press "run cleaner".


After that let me know how your computer seems. Is norton popping up anymore, are you getting pop ups, cant access stuff, anything out of the ordinary let me know.

[burnsie90]

Everything seams to be running fine. I appreciate the help. Also, would recommend another firewall over Norton's(free if possible)?

Thank you for all the help,
Kevin

[rridgely]

http://internetrotsy...reesoftware.htm

I have links to a bunch of good free security software on my site there. Any of them should be better than norton.
If you choose to dump norton dont forget to get another AV as well. Here is a tool to remove norton since it can be hard to get rid of:
http://service1.symantec.com/SUPPORT/tsgen...&view=docid

[burnsie90]

I always thought that Norton's is a good AV/Firewall. What is wrong with it?

[rridgely]

burnsie90, on Aug 27 2008, 06:48 PM, said:

I always thought that Norton's is a good AV/Firewall. What is wrong with it?

Lots of people report that it slows down their computer or causes other kinds of issues.
I've just seen too many infected computers chugging along and norton not alerting them or not being able to fix the virus. Plus I dont feel your getting your monies worth compared to whats available for free(if its a home computer of course, the free ones cant be used for business).

Of course if you want to keep/like norton then there is no reason for you not to keep it.

[burnsie90]

At the moment, I am not that impressed with Norton. It was running when I received this trojan. I am thinking of going to Zone Alarm and I am not sure about the AntiVirus.

Thank you for all your help,

Kevin