7 replies to this topic

[bignedkelly]

hello again
i got help from you guys last year and im back again in need of some more advice
i have AVS from aol as my current anti virus software
i keep getting pop ups telling me that it is out of date but when i try to update it does not allow this
i thought the best solution would be to try another anti virus software program so i downloaded AVG - free
when i started to install i was prompted to cancel the installation as it is unadvisable to have 2 anti virus programs running at the same time
so i tried to remove the avs software through add/remove programs but i cant see the remove button when i highlight avs???

so my question is - how do i remove avs from my computer in order to install avg?

[bignedkelly]

sorry i should also point out that i have very limited abillity with PC's so if you could keep any replies as easy to understand as possible it would be much appreciated -

thanks for your patience

[hazelnut]

Hve you tried right clicking the icon in the taskbar and selecting exit ( or something similar first) so it is shut down before you try to uninsatll it?

Also have a read here

http://forums.vnunet...essageID=969008

Let us know how you get on.

[Corona]

I would have suggested Revo. Anything that's AOL related should be ripped to shreds.

[bignedkelly]

Once again you guys have sorted me out -
took a fair bit o messin about and about 3 dozen reboots but finally got rid of it
used the special uninstaller from the link you gave me
i tried the other options first but all to no avail but the uninstaller did the trick

anyway this idiot once again thanks you for your patience and expert advice

[YoKenny]

Corona, on Aug 25 2008, 12:02 PM, said:

I would have suggested Revo. Anything that's AOL related should be ripped to shreds.

For some people AOL is the ONLY means to get to the Internet but that does not mean that they have to use their software.

Guiding them to download IE7 then showing them how to protect it would be a better way to wean them away from the AOL software.

You Can Catch More Flies with Honey than with Vinegar

[hazelnut]

You are no idiot bigned.

You were just a user with a problem.

Take care

[YoKenny]

bignedkelly, on Aug 25 2008, 12:13 PM, said:

Once again you guys have sorted me out -
took a fair bit o messin about and about 3 dozen reboots but finally got rid of it
used the special uninstaller from the link you gave me
i tried the other options first but all to no avail but the uninstaller did the trick

anyway this idiot once again thanks you for your patience and expert advice

I'm glad you got it sorted out.

I don't think you are an idiot because you found us here.