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#1 OFFLINE   Bostonboy

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Posted 21 July 2008 - 11:12 AM

When I run CCleaner, it tells me it can't clean Mozilla Firefox cache until it is shut down -- but it IS shut down. Please advise. Thanks.

#2 OFFLINE   DennisD

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Posted 21 July 2008 - 01:27 PM

Hi Bostonboy and welcome to the forum.

Have you checked Task Manager (Ctrl-Alt-Delete), to see if it's still running as a process for some reason?

#3 OFFLINE   Bostonboy

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Posted 22 July 2008 - 12:47 AM

View PostDennisD, on Jul 21 2008, 01:27 PM, said:

Hi Bostonboy and welcome to the forum.

Have you checked Task Manager (Ctrl-Alt-Delete), to see if it's still running as a process for some reason?

No, that didn't work. But I figured out that if I reboot and run CCleaner before I open Firefox, it cleans Firefox caches. I think this has to do with a bug other firebox users may be experiencing that gives you an error message when you close Windows.

#4 OFFLINE   pwillener

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Posted 22 July 2008 - 07:12 AM

When you close Firefox, it may actually take a while until it's completely shut down, especially if you have used it for a long time. It cleans up a lot of things while shutting down; that's why it takes a while.

Wait two or three minutes after closing Firefox, and you should be able to get the cache cleaned.